What are the responsibilities and job description for the Electrical Service Manager position at Arrow Electric?
ROLE AND RESPONSIBILITIES:
The Electrical Service Manager performs administrative duties for purposes of estimating, planning, directing, coordinating and supervising the electrical operations and maintenance of various types of service projects and performs related work as required. This individual must be self-motivated, determined, and have integrity and leadership qualities that will positively impact the company and create growth. This Includes:
• Plan, organize and direct the work of a large group of technical, professional, craft and clerical employees
• Develop efficient and thorough procedures for quality control of information and completion
• Proactive and reactive management of service personnel (mentoring, motivating, safety, reviews, etc.)
• Work with department to meet revenue goals. Identify and resolve budgetary and personnel problems directly with the operations manager.
• Use sound judgment and take appropriate actions in emergency situations
• Direct record keeping activities
• Prepare comprehensive and detailed reports (estimates, progress reports, cost tracking reports)
• Improvise and adapt new methods to expedite work assignments/projects
• Deal tactfully and effectively with engineers, contractors, representatives of other utilities and customers
• Develop coworkers through performance feedback and motivate coworkers to maximize productivity
• Establish and maintain a work environment to enhance both employee morale and productivity
• Recommend and provides services to meet customer needs.
• Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
• Other additional related tasks and duties as needed.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
High School Diploma
Associate’s degree in electrical field (preferred not required)
Minimum of 5 Years of experience in electrical project management/ service management.
Valid Driver’s License
WORK ENVIRONMENT:
This position works both in the field environment and office setting. It’s typically around 40-45 hours per week, five days a week but may require some weekends and evenings when necessary. Working conditions can change dramatically from one job to another, varying from indoors in clean conditions to outdoors on scaffolding, and to confined and restricted locations. May require working in extremely bright or inadequate lighting conditions; exposure to contaminants and exposure to sounds and noise levels that are distracting or uncomfortable. The office role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The field portion is an active role. Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials; Requires repetitive movement; climbing ladders, scaffolds, or poles; standing, walking and running; using hands to handle, control, or feel objects, tools or controls; and bending or twisting. The office is largely a sedentary role; however, some lifting, bending and standing will be necessary.
REQUIREMENTS
Excellent Communication Skills (Verbal and Written)
Technical Management
Quality Focus/Multitasking/Resource and Time Management
Ability to use basic Microsoft programs and E-mail
Knowledgeable in Materials, Methods, Tools and Equipment
PREFERENCES
OSHA 10 Certified
First Aid/CPR/AED Certified
NFPA 70E Certified
