What are the responsibilities and job description for the Payments Product Manager - Card Issuing position at Arrive?
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Arrive (formerly EasyPark Group as of June 2025) is a global leader in smart parking and urban mobility solutions. Arrive unifies brands such as EasyPark, Flowbird, ParkMobile, Parkopedia, RingGo, Yellowbrick, and YourParkingSpace under one corporate parent to build the world’s leading global mobility platform.
We operate in over 90 countries and 20,000 cities, offering a broad suite of services including real-time parking availability, payments, navigation, data & insights, EV charging, and connected car services. By integrating physical & digital mobility infrastructure, Arrive aims to simplify travel, reduce congestion and emissions, and “make cities more livable”. Join us in transforming urban mobility for a smarter, greener future.
Position Overview: The Payments Issuing Product Manager will lead the evaluation, development, and management of Arrive’s mobility card issuance while exploring broader build vs. buy opportunities. This role is responsible for overseeing the full lifecycle of payment/card solutions (both physical and virtual), designing operational and compliance processes, and integrating systems to ensure successful market implementation and adoption. The role will also help shape strategy, ensure regulatory compliance, and collaborate cross-functionally to align product development with Arrive’s mobility and payments goals.
Roles and Responsibilities:
Manage the development and lifecycle of Arrive’s mobility card issuing products, ensuring smooth issuance, activation, usage with attention to physical and virtual card solutions
Build product roadmap and Prioritize enhancements based on quantitative and qualitative input; ensure scalability, regulatory fit, and alignment with Arrive’s payments and mobility strategy and with partners
Comply with card schemes regulation (MasterCard / Visa / JCB / AMEX and etc.)
Interaction with Third Party Providers, Fintechs, Card Schemes, vendors for the manufacture and personalization of cards, including migration from some existing providers
Analyze experience and implement product strategies to drive growth in card applications in the B2B model
Define, monitor and report on KPIs for card usage, business enabled sales, adoption, cost, customer satisfaction/ NPS scores, fraud/compliance metrics
Ensure customer reporting and regulatory compliance reporting structured
Analyze back-office processes and interact with teams to get sustainable workflow (dispute management, reversal, etc.)
Structure management stages in accordance with existing payment processes (user stories, assessment, pilot definition, etc.)
Monitor the financial performance (budget monitoring, card brand incentive program, etc.), and prioritise the backlog accordingly
Promote continuous improvement (customer adoption, transaction growth, process efficiency)
Key Qualifications:
Bachelor’s degree in Bank, Payment, Business or a related field (advanced degree preferred)
10 years of product management experience in payments, fintech or related industries, with direct experience in card issuing and launching new payment products
Hands-on expertise with virtual card solutions; exposure to mobility card use cases (fuel cards, mobility expense management, EV charging, parking) strongly preferred
Experience operating across both European and U.S. markets, with an understanding of regional customer needs (user stories), competitive landscapes, and regulatory requirements
Demonstrated ability to build and scale products from the ground up, including product strategy, partner selection/management, and cross-functional execution
Being able to monitor key performance indicators and make informed strategic decisions
Desired qualities: proactive, innovative and collaborative mindset, excellent communication skills.
Languages spoken: English (bilingual or native speaker)
Expand payment capabilities across multiple jurisdictions, navigating card schemes requirements, regional card regulations, and local compliance frameworks
Be comfortable working with teams located in several countries
About us
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile, YourParkingSpace and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.