Children's Case Manager

The Children’s Behavioral Health Home (BHH) Coordinator / Targeted Case Manager is responsible for overseeing and coordinating comprehensive care services for children and families with behavioral health needs.

This full-time role blends direct client support with care coordination, documentation, advocacy, and collaboration with multidisciplinary teams to ensure high-quality, person-centered care.

The ideal candidate is compassionate, organized, and skilled at engaging children and families — including those who may be hard to reach or hard to engage — while navigating complex systems of care.

Essential Duties & Responsibilities

Client Assessment & Treatment Planning

• Establish and maintain therapeutic relationships with clients and families consistent with program philosophy and values
  
• Develop individualized treatment plans in collaboration with families, guardians, and service providers
  
• Monitor and update treatment plans to reflect changing needs
  
• Prepare comprehensive treatment plans, quarterly updates, discharge plans, and required documentation
  
• Support families in identifying goals and coordinating services for their children
  

Case Management

• Provide integrated case management by assessing strengths and needs, coordinating services, and monitoring progress
  
• Lead treatment teams and facilitate quarterly treatment team meetings (or as clinically indicated)
  
• Participate in safety planning and crisis intervention; provide enhanced access during evenings and weekends as needed
  
• Ensure compliance with all regulatory, program, and documentation standards
  

Coordination of Services

• Collaborate with community partners, including mental health providers, hospitals, residential facilities, schools, and social service agencies
  
• Educate families about behavioral health resources and community supports
  
• Ensure timely access to services for all referrals
  
• Advocate for children and families within education, healthcare, and social service systems
  

Team Collaboration

• Attend weekly BHH team meetings and monthly staff meetings
  
• Participate in clinical reviews and professional development opportunities
  
• Maintain productivity expectations and assist with program development initiatives
  

General Expectations

• Maintain confidentiality of client and agency information
  
• Foster a welcoming, inclusive environment for individuals seeking services
  
• Work effectively with individuals from diverse backgrounds and abilities
  
• Demonstrate flexibility to meet client and organizational needs, including occasional overtime

Why Join Our Team?

• Mission-driven work supporting children and families
  
• Collaborative and supportive team environment
  
• Opportunities for professional growth and development
  
• Commitment to flexibility while maintaining quality care

• The position requires a bachelor’s degree with a specialization in psychology, mental health, human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing, or a closely related field.
• OR have a bachelor’s degree from an accredited four-year educational institution in an unrelated field and at least one (1) year of full-time equivalent relevant human services experience.

• Must complete the Child and Adolescent Needs and Strengths (CANS) assessment tool and pass the exam annually.
• Must possess a valid driver’s license and reliable transportation.