Behavioral and Home Health Care Program Specialist

Behavioral and Home Health Care Program Specialist

Caribou, ME

Position Summary:

The Behavioral and Home Health Care Program Specialist is primarily responsible for assisting with the coordination of care and services for individuals receiving behavioral and home health care settings in the community setting. This individual assists with conducting assessments/ re-assessments for behavioral and home health care services based on eligibility requirements. The Behavioral and Home Health Care Program Specialist will also assist with ongoing supervision of services rendered in the community setting, The Behavioral and Home Health Care Program Specialist will also provide assistance to support the coordination of care to individuals and families accessing Behavioral Health Services under the MaineCare Section 28: Rehabilitative and Community Support Services.

Essential Functions:

1. Conduct admission visits for PSS clients to initiate services within 48 hours of receipt of referral.

• Complete all necessary paperwork as required by AHHS policies and procedures.
• Establish PSS Plan of Care to meet the needs of the client and as outlined by the service authorization.
• Submit completed referral form to Scheduler for data entry and scheduling needs.

2. Admit Homemaker clients as directed.

• Assess referrals for eligibility.
• Conduct reassessments annually to determine ongoing eligibility.
• Complete all necessary paperwork as required by AHHS policies and procedures
• Discuss and implement voucher option with eligible clients.

3. Provide onsite monitoring of PSS clients quarterly. Provide direct/indirect monitoring of homemaker clients quarterly.

• Conduct visits to assess quality of care provided to clients.
• Evaluate staff performance with the plan of care to determine if client’s needs are being met, client is satisfied with services and if hours are being provided as authorized.
• Notify Chief Operating Officer of staff performance issues.
• Review and update the plan of care to accommodate clients’ needs.
• Monitor compliance with AHHS’ safety policies and procedures when appropriate
• Provide appropriate follow-up and referral to community resources if indicated.

4. Maintain tracking systems to ensure timely completion of required paperwork.

• Ensure homemaker reassessments are completed annually.
• Complete risk assessment profiles annually.
• Make supervisory phone calls to all homemaker clients every 3 months to verify receipt of services, discuss client’s status, review any unmet needs and provide appropriate follow-up and referral to community resources.

6.. Assist with coordination of care for all age groups

• Maintain confidentiality.
• Attend mandatory meetings and in-services.
• Complete with accuracy all required paperwork, records and reports in a timely manner.
• Complete required documentation in compliance with MaineCare Section 28 regulations
• Participate in supervision and team meetings
• Assist with intake assessments and client screenings
• Maintain professional boundaries and ethical standards at all times
• Acts as intermediary between clients and other community agencies in the collaboration of care.
• Assists clients and their families to locate and utilize community resources to meet ongoing needs

Qualifications

• Strong organizational and documentation skills
• Bachelor’s degree in human services or related field is preferred but not required
• 2 Years experience in Human Services or related field preferred
• Knowledge of community resources and referral processes
• Ability to work independently and as part of a team
• Must be able to travel to prospective clients' residences
• Must have a car with required insurance coverage and a state driver's license
• Good decision-making skills.
• Ability to complete paperwork in a timely manner.
• Prior experience in Home Health preferred.

Compensation

• Competitive hourly rate based on experience
• Supportive team environment
• Flexible scheduling
• Mileage reimbursement
• Ongoing supervision and professional support