What are the responsibilities and job description for the Retail Greeter position at Aroma360?
ABOUT AROMA360
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
The Aroma360 Brand Concierge (Retail Greeter) is the first impression of our brand and in charge of welcoming them to Aroma360. This part-time position is perfect for someone with natural charisma, poised presence, and a passion for offering tailored luxury service. You'll create a five-star client experience from the moment someone walks through our doorsoffering a personal welcome, capturing key contact information, and guiding each client into their curated scent journey by introducing them to the right Scent Consultant.
KEY RESPONSIBILITIES
- Greeting all guests with warmth, poise, and professionalism the moment they enter the showroom.
- Provide a brief, elevated overview of Aroma360's mission, signature products, and VIP scenting experiences.
- Collect and log essential contact details (first name, phone number, and email) discreetly and accurately at the front door before the client walks in.
- If needed engage in light conversation to understand client needs, space type (home and/or business), and scent preferences- woodsy, floral, fresh or citrus.
- Seamlessly introduce and transition guests to the most appropriate Scent Consultant for personalized guidance.
- Manage front-of-house flow, ensuring every guest is acknowledged and never left unattended.
- Maintain showroom appearance and ambiance to reflect the high standards of a luxury brand.
- Assist with showroom tidiness, occasional admin duties, and special client services (water, Wine, etc.).
WHAT WE'RE LOOKING FOR
- A friendly, polished, and professional communicator with an eye for detail and a love for hospitality.
- Someone who genuinely enjoys connecting with others and making them feel welcome and special.
- Prior experience in luxury retail, hospitality, concierge, or reception is a strong plus.
- Calm and confident in fast-paced environments with multiple clients.
- Passion or interest in luxury lifestyle, fragrance, or design is highly desirable.
- Tech-comfortable (CRM input, tablets, or check-in tools).
- Must be available for part-time shifts, including some weekends and holidays as needed.
WHY JOIN AROMA360?
- Work in a scent-filled, design-forward boutique representing an award-winning luxury brand.
- Join a collaborative, fast-growing team with opportunities for advancement.
- Enjoy employee discounts, training, and insider access to the world of luxury scenting.
- Help clients discover scent as an extension of lifestyle, identity, and emotion
Location:
- Tampa, Florida
- $16-$19hr
- Rotating retail schedule
Salary : $16 - $19
