What are the responsibilities and job description for the Store Manager/Team Leader position at Aroma Joes #144, Loudon, NH?
Store Manager / Team Leader
Aroma Joe's – Lebanon, NH
Do you love leading people, creating amazing customer experience, and building a team that genuinely enjoys coming to work?
At Aroma Joe's, we're more than coffee, we're in the business of Positively Impacting People. Every cup we serve is an opportunity to brighten someone's day, and we're looking for a passionate leader who believes great teams create great experiences.
If you're energetic, organized, dependable, and enjoy coaching others to succeed, we'd love to meet you.
We're looking for someone who doesn't just manage a store, they inspire a team, build relationships with customers, and take pride in creating a workplace people love to be part of.
What You'll Do
As our Store Manager/Team Leader, you'll lead by example while overseeing the day-to-day operations of our Lebanon location. You'll motivate your team, ensure exceptional customer service, and help create a positive, fast-paced environment where employees and customers love to be.
Responsibilities include:
· Lead, coach, mentor, and support a team of baristas.
· Create employee schedules and manage daily staffing.
· Train and develop new team members.
· Foster a fun, positive, and accountable workplace culture.
· Monitor inventory and place orders.
· Complete daily, weekly, and monthly operational paperwork.
· Perform equipment maintenance and ensure cleanliness.
· Address employee concerns professionally, respectfully, and fairly.
· Deliver outstanding customer service while working alongside your team.
· Maintain high operational, cleanliness, and food safety standards.
We're Looking for Someone Who Is:
A natural leader that people respect, trust, and enjoy working with.
Positive, energetic, enthusiastic, and encouraging.
Highly organized with excellent time management skills.
Comfortable making decisions and solving problems.
Able to multitask in a fast-paced environment.
Fair, consistent, dependable, and accountable.
Passionate about developing and mentoring others.
Flexible scheduling, including some weekends and holidays.
Ready to lead from the front—not from behind a desk.
You'll Thrive Here If You Enjoy:
Coaching people to become their very best.
Building a strong, positive team culture.
Meeting new people every day.
Creating memorable customer experiences.
Celebrating wins—big and small.
Being busy, productive, and hands-on.
Taking ownership and making a difference in your community.
Qualifications:
Management or supervisory experience in food service, retail, hospitality, or another customer-focused environment is preferred. However, we value leadership ability, integrity, work ethic, and a positive attitude just as much as experience.
Why Join Our Team?
We believe happy employees create happy customers. Our goal is to provide a workplace where people are respected, encouraged to grow, and recognized for their hard work.
We offer:
Competitive pay
Performance bonuses
Opportunities for advancement
Paid training
Employee discounts
A supportive ownership team committed to your success
A positive, energetic work environment where your ideas matter
If you're looking for more than just a job—and want the opportunity to lead a team, grow your career, and positively impact people every day—we'd love to hear from you.
Come Energize Your Career with Aroma Joe's!
If you believe leadership is about serving others, inspiring your team, and making every customer leave a little happier than they arrived, we can't wait to meet you. Apply today and become part of a team that's making a positive impact—one cup and one smile at a time.
Employment is through TYCOGA NH West LLC, independently owned and operated Aroma Joe's® franchises.
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $18