What are the responsibilities and job description for the Help Desk Technician position at Aroha Technologies?
About Aroha TechnologiesFounded in 2008 in Florida, Aroha Technologies is a leading company offering Staffing Specialist & Software Development services. We are dedicated to simplifying user acquisition, retention, and engagement for businesses.Job Title: Help Desk TechnicianJob Responsibilities:Provide technical support to end-users over the phone, email, or in personTroubleshoot hardware, software, and network issuesInstall and configure computer systemsDocument technical problems and solutionsCollaborate with other IT professionals to resolve issuesEnsure proper functioning of all IT equipmentTrain end-users on new technologies h3>Essential Qualifications: Degree in Computer Science or related fieldStrong problem-solving skillsExcellent communication abilitiesAbility to work well under pressureAttention to detailDesired Experience:1-2 years of experience in a similar roleExperience with help desk softwareTechnical certifications a plusSalary & Benefits:Salary Range: $50,000 - $60,000 per yearBenefits package includedOpportunity for professional growthFriendly and collaborative work environment
Salary : $50,000 - $60,000