Medical Office Assistant - Behavioral Health - Bath, NY

Join our compassionate and collaborative Behavioral Health team as a Medical Office Assistant located on the Ira Davenport Memorial Hospital campus in Bath, NY . This is an excellent opportunity for a detail-oriented and patient-focused professional looking to support coordinated outpatient care in a meaningful and impactful way.

In this role, you’ll provide a wide range of medical office and clinical support functions, from patient check-in and appointment scheduling to assisting with exams, performing waived testing, and supporting a patient-centered care team.

You're Schedule:

• Full-Time, 40 hours per week
• Monday through Friday, Day Shift
• 6 Paid Holidays

What You’ll Do:

As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

• Front Desk & Patient Check-In : Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.

• Patient Check-Out & Scheduling : Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.

• Billing & Documentation : Verify demographic and insurance information, track encounters, and assist with billing processes.

• Patient Support : Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.

• Care Team Participation : Work closely with the care team to support patient education, medication management, and preventative care coordination.

• Medical Record Maintenance : Transcribe notes, scan and file documents, and process medical record requests according to protocol.

• Office & Safety Compliance : Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What We’re Looking For:

We are seeking a motivated and detail-oriented professional who thrives in a dynamic medical office setting. The ideal candidate will have:

• Education : High school diploma required; completion of a Medical Assistant training program preferred.

• Experience : Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

• Skills : Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Physical Demands:

This role involves light physical effort typical of an office-based medical setting. Candidates should be comfortable assisting with patient care tasks and handling medical documentation.