Centralus Health HR Coordinator

Centralus Health HR Coordinator

This position is Onsite in Elmira NY and Ithaca NY.

Centralus Health Mission

Our mission is to deliver high-quality care, empower our teams to success and improve the wellbeing of the communities we serve.

Job Summary

The HR Coordinator plays a critical role in delivering and optimizing HR services and processes to ensure effective support for employees. The role serves as the first in-person point of contact for Human Resources and has a part in Employee engagement initiatives. The role requires strong technical knowledge of benefit regulations, attention to detail, and a commitment to delivering timely, accurate, and employee-focused service across the system.

Job Functions (5-10)

1. *Employee Support:
- Serve as the primary point of contact for HR inquiries and issues, providing expert guidance and a path to resolution.
- Ensure consistent and accurate communication of HR policies, procedures, and programs to employees.
- Handle first-level escalations and provide solutions for challenging employee relations cases.
- Cross collaborations with other HR team members and system managers to provide timely solutions to employees.

2. Employee Benefits Support:
- Support Open Enrollment, benefit system updates, mandated enrollments, and broader HR initiatives, as assigned, to strengthen employee understanding of available programs.

3. Employee Experience Improvement:
- Identify opportunities to streamline HR employee experiences processes, enhance efficiency, and improve the employee experience.

4. Employee Engagement support:
- Support employee engagement initiatives on a system-wide basis and improve employee engagement.

5. Data Management:
- Maintain accurate and confidential employee records and databases.

- Ensure data integrity, privacy and compliance with data protection regulations.

7. Compliance and Policy Adherence:
- Maintain up to date awareness of HR policies, procedures, and legal regulations.

Important Note: (*) indicates an essential function of the job as defined by the Americans with Disabilities Act (ADA). Essential functions are the core duties that are fundamental to the position and must be performed, with or without reasonable accommodation. (Do not erase: Keep this disclaimer on all job descriptions.)

Success Factors

- You demonstrate deep technical knowledge of Health & Welfare plans and apply it with accuracy and consistency, ensuring flawless administration and reliable employee support.

- You deliver clear, relevant, and consistent information to employees, ensuring a positive employee experience and efficient case resolution.
You execute HR processes with accuracy and consistency.

- You identify inefficiencies, or gaps, in HR processes and proposes solutions that improve accuracy, or enhance the employee experience.

- Supports the enhancement of Employee Experience workflows to streamline service delivery.

Education / Experience Qualifications

Proficiency in HRIS and other HR technology platforms
Preferred:

- HR Benefits Generalist
- 2 years of benefit administration experience.

Physical Requirements

In this section please indicate the physical requirements for the role. Only list physical demands that are job-related and consistent with business necessity. Below are examples:

Ability to move up to 25 pounds occasionally.
Must be able to remain at a workstation and move around the workspace as needed to complete job tasks, with or without reasonable accommodation.
Must be able to work in extreme heat or cold.