What are the responsibilities and job description for the Personal Injury/Workers’ Compensation Case Manager position at Arnold & Smith, PLLC?
Arnold & Smith, PLLC Personal Injury/Workers’ Compensation Case Manager
Responsibilities:
Arnold & Smith, PLLC is a firm with five offices in the Charlotte region. Our Uptown Charlotte location is seeking a full-time, in-office Personal Injury/Workers’ Compensation Case Manager to help support our continued business growth. This Case Manager will be responsible for putting the client's needs first and building strong relationships with our clients. Additionally, they will manage the firm's day-to-day legal casework in a fast-paced, high-volume team environment. Tasks will include, but not be limited to, establishing lines of communication and trust with clients, interviewing clients about their injuries, gathering medical reports, getting insurance information from the defendant, and assisting in preparing settlement demands.
Qualifications:
Minimum Requirements:
· At least 3-5 years of experience as a Case Manager. The ideal candidate will have experience working with clients, familiarity with insurance and medical records, and knowledge of civil procedures.
· Friendly disposition
· Excellent phone etiquette
· Maintain client confidentiality
· Strong attention to detail
· Ability to type 40 words per minute
Preferred Requirements:
· Bachelor’s or associate degree and/or a Paralegal certification.
· Strong research, writing, and communication skills, as well as organizational and project management skills.
· The ideal candidate should also be able to demonstrate initiative and enjoy working in a team environment.
· Experience with case management software.
Compensation commensurate with qualifications and experience. Arnold & Smith, PLLC provides a very competitive benefits package.
Please attach a copy of your resume.