What are the responsibilities and job description for the Heavy Equipment Sales Support Tech position at ARNOLD MACHINERY COMPANY?
Job Title: Heavy Equipment Sales Support Technician
Sign-On Bonus: $2,000.00
Position Summary
The Heavy Equipment Sales Support Technician provides technical and operational support to the sales department by preparing equipment for demonstrations, maintaining inventory records, coordinating equipment transfers, and assisting sales personnel with product specifications and customer inquiries. This role serves as the technical resource for equipment-related matters throughout the sales process.
Essential Duties and Responsibilities
- Support the sales team with technical information regarding equipment specifications, features, and applications.
- Prepare machines for customer demonstrations, inspections, and deliveries.
- Conduct equipment walk-arounds and demonstrate machine functions for customers and sales staff.
- Coordinate equipment movement between branches, job sites, and customer locations.
- Inspect equipment for condition, functionality, and presentation readiness.
- Assist with machine setup, attachments, and basic troubleshooting.
- Maintain accurate inventory records, machine hours, specifications, and availability status.
- Work closely with service, parts, and transportation departments to ensure equipment readiness.
- Assist in creating equipment quotes, specification sheets, and sales documentation.
- Provide product training and support to sales personnel as needed.
- Ensure all equipment meets company safety standards and manufacturer requirements.
Qualifications
- High school diploma or equivalent required.
- Experience with construction, agriculture, mining, or industrial equipment preferred.
- Strong mechanical aptitude and understanding of hydraulic, electrical, and diesel-powered systems.
- Ability to operate heavy equipment safely and efficiently.
- Strong organizational and communication skills.
- Basic computer skills, including Microsoft Office and inventory management systems.
- Valid driver's license.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to work outdoors in various weather conditions.
- Frequent standing, walking, climbing, and operating heavy equipment.
Preferred Skills
- Knowledge of equipment brands, models, and applications.
- Experience performing pre-delivery inspections.
- Ability to train others on equipment operation and features.
- Strong attention to detail and customer-service mindset.
Working Relationships
This position works closely with Sales Representatives, Sales Managers, Service Technicians, Parts Personnel, Transportation Coordinators, and Customers to ensure equipment is properly represented, prepared, and supported throughout the sales process.
Accommodation
Reasonable accommodation may be considered to enable qualified individuals to perform the essential functions of the position.
Benefits Offered
- Paid Sick Leave
- Paid Vacation
- Paid Holidays
- Company-paid medical insurance for associates and eligible family members
- Dental and Vision plans
- 401(k)/Roth with company match
- Quarterly and annual bonus programs
- Company stock awarded to associates with 5 years of service
Arnold Machinery is an Equal Opportunity, Affirmative Action, and Right-to-Work Employer. Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the position can be reasonably accommodated. Requests for reasonable accommodation are evaluated on a case-by-case basis.
Arnold Machinery participates in E-Verify.