FIELD SERVICE TECH - Construction Equipment (45841)

Field Service Technician – Construction Equipment ($2,000 Signing Bonus)

Position Overview

At Arnold Machinery, our reputation for outstanding customer satisfaction is driven by the people behind our work. We’ve built one of the most comprehensive machinery support teams in the western United States, and our employees are our most valuable asset. With the training and support we provide, Field Service Technicians play a key role in maintaining that standard of excellence.

Key Responsibilities

• Repair and maintain construction equipment at various job sites
• Travel regularly to customer locations
• Disassemble, clean, and reassemble equipment
• Follow service manuals, specifications, and proper tool usage
• Inspect and measure parts to determine reuse or replacement needs
• Order parts as necessary
• Use diagnostic and testing equipment to adjust machines and systems
• Complete warranty reports and make recommendations
• Perform minor welding, fabrication, plumbing alignment, and DC electrical repairs
• Supervise and assist team members with equipment repairs
• Maintain a clean, safe work environment
• Complete service reports in English
• Assist with parts ordering and warranty processing
• Manage work orders (open/close, process revenue jobs, obtain purchase orders)
• Communicate job status, progress, and issues with customers
• Handle incoming service calls
• Support special projects as needed

Additional Responsibilities

• Assist the Service Manager with various tasks
• Maintain a clean workspace and service truck

Physical Requirements & Work Conditions

• Frequently walk on uneven terrain
• Lift 50 lbs regularly
• Use hands and arms to operate tools and equipment
• Bend, reach, and work in various positions (standing, sitting, kneeling, lying under equipment)
• Climb in and out of heavy equipment
• Read service materials and operate machinery
• Communicate effectively via radio, phone, and in person
• Ability to hear and identify mechanical issues for safety

Qualifications & Skills

• Valid Class A license required
• Basic computer skills (Microsoft Excel, Word; other Office programs a plus)
• Strong written, verbal, and interpersonal communication skills
• Ability to operate standard office equipment

Benefits

• Paid sick leave, vacation, and holidays
• 100% employer-paid medical coverage (employee family)
• Dental and vision insurance
• 401(k)/Roth with company match
• Quarterly and annual bonus programs
• Company stock after 5 years of service

Additional Information

This job description is not all-inclusive. Employees may be asked to perform additional duties as needed.

Arnold Machinery is an equal opportunity and affirmative action employer. We participate in E-Verify and consider reasonable accommodations on a case-by-case basis.