Demo

District Manager

ARNAZ Automotive
Southfield, MI Full Time
POSTED ON 5/1/2025
AVAILABLE BEFORE 7/1/2025

Automotive District Manager
Employment Type: Full-Time
Reports To: Regional Director

Lead the charge. Build strong teams. Drive lasting success.

We’re looking for a District Manager – Area Manager to oversee operations across five automotive service locations. This pivotal leadership role will directly influence store success, team development, and customer satisfaction. If you’re a hands-on leader who thrives in a fast-paced environment and knows how to motivate teams to exceed expectations—this is your opportunity to make a real impact.

Roles & Responsibilities

Leadership & Team Development

  • Coach, mentor, and support store managers and staff to improve performance and engagement

  • Lead by example to foster a culture of accountability, integrity, and teamwork

  • Facilitate regular one-on-one meetings and store visits to develop leadership at the store level

  • Identify training needs and implement team development plans for growth

Operational Oversight

  • Ensure consistent execution of operational standards, processes, and company policies across all locations

  • Monitor daily store operations and promptly resolve escalated issues

  • Conduct regular audits on store performance, safety, cleanliness, and compliance

  • Oversee rollout and adoption of new tools, technologies, and service programs

Sales & Performance Management

  • Drive store-level and district-wide sales and profitability targets

  • Monitor KPIs including sales, labor, customer satisfaction, and inventory efficiency

  • Implement strategies to boost average repair orders (AROs), customer retention, and productivity

  • Manage expenses and promote operational efficiency

Customer Experience & Brand Standards

  • Ensure a consistently exceptional customer experience across all stores, aligned with brand values

  • Address customer concerns that escalate beyond store level

  • Monitor online reviews and lead service improvement initiatives

  • Enforce brand presentation, signage, and visual merchandising standards

Strategic Growth & Expansion

  • Assist in onboarding new locations and managing store transitions

  • Partner with leadership to identify new market opportunities and growth strategies

  • Support local marketing efforts and community engagement with store teams

Reporting & Communication

  • Provide weekly performance updates to executive leadership with clear insights and action plans

  • Serve as the communication bridge between corporate leadership and store-level management

  • Maintain thorough documentation of visits, performance reviews, and follow-up actions

What We’re Looking For

  • Proven experience managing multiple retail or automotive service locations

  • Strong leadership, coaching, and problem-solving abilities

  • Proficiency in data-driven decision-making and KPI management

  • Exceptional communication, organizational, and team-building skills

  • Commitment to outstanding customer service and operational excellence

  • Valid driver’s license and flexibility to travel between store locations

What We Offer

  • Competitive salary performance-based bonuses

  • Company vehicle or car allowance

  • Comprehensive health, dental, and vision insurance

  • 401(k) with company match

  • Career advancement in a fast-growing company

  • A values-driven, supportive team culture

Be the engine that powers our success. Apply now and take the wheel of district leadership!

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