What are the responsibilities and job description for the Housekeeping Shift Supervisor - Full Time position at Army Navy Country Club?
Job Title: Housekeeping Shift Supervisor
Location: Army Navy Country Club
Department: House
Reports to: Director of Food and Beverage
About Army Navy Country Club:
Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. The Club provides employees with the opportunity to contribute to essential operations that uphold high standards of cleanliness and functionality. As a Housekeeping Shift Supervisor, you will be responsible for maintaining high standards of cleanliness and organization throughout the Club. Your attention to detail and commitment to creating a clean and welcoming environment will be vital in enhancing the overall experience for our members and ensuring their satisfaction.
Position Summary
The Housekeeping Shift Supervisor supports the daily coordination and execution of housekeeping operations to ensure a clean, safe, and welcoming environment for members, guests, and employees. This role provides hands-on leadership during assigned shifts, assists with task delegation, monitors quality standards, and serves as a key point of contact between the housekeeping team and management.
The Shift Supervisor helps maintain operational consistency, reinforces service expectations, and ensures team members have the tools, direction, and support needed to succeed.
Shift Leadership & Team Support
Essential Duties and Responsibilities
- Oversee housekeeping operations while on shift, including room cleaning, public areas, laundry, and storage areas.
- Establish and maintain cleanliness and sanitation standards.
- Ensure locker rooms, event spaces, meeting rooms, and common areas are clean, organized, stocked, and member-ready at all times.
- Conduct regular inspections to ensure quality assurance and member satisfaction.
- Ensure banquet room setups are accurate, timely, and aligned with Banquet Event Orders (BEOs) and Club standards.
- Ensure audio-visual needs for events, including microphones, projectors, screens, sound systems, are in place and operational
- Identify and communicate maintenance and repair needs in a proactive and timely manner.
- Supervise housekeeping staff during assigned shifts to ensure daily cleaning assignments are completed efficiently and thoroughly.
- Provide clear direction at shift start, including priorities, special projects, and event-related needs.
- Support team members in resolving operational challenges in real time.
- Monitor productivity and workflow throughout the shift.
- Assist with training new employees and reinforcing department standards.
Quality Control & Standards
- Conduct routine walkthroughs of club spaces to ensure cleanliness and presentation standards are consistently met.
- Address deficiencies promptly and follow up to ensure completion.
- Maintain strong attention to detail across locker rooms, public spaces, offices, and event areas.
- Support preparation and breakdown needs for meetings, events, and member functions as required.
Communication & Coordination
- Serve as the primary point of contact for housekeeping-related needs during assigned shifts.
- Communicate updates, concerns, and priorities between departments and housekeeping leadership.
- Coordinate with other departments to support operational readiness.
- Document shift activity, issues, and follow-up needs as appropriate.
Safety & Compliance
- Ensure safe use of equipment and cleaning materials.
- Reinforce department safety expectations and proper procedures.
- Support compliance with organizational policies and housekeeping protocols.
- Report maintenance concerns or safety hazards promptly.
Inventory & Supplies
- Monitor housekeeping supply levels during shifts.
- Assist with stocking closets and workspaces.
- Notify leadership of low inventory or supply needs.
Member & Guest Experience
- Help maintain a welcoming environment aligned with organizational service standards.
- Respond professionally and promptly to member or guest requests when encountered.
- Support a culture of hospitality and teamwork.
Qualifications
- Previous housekeeping or facilities support experience preferred.
- Prior supervisory or team lead experience strongly preferred.
- Strong organizational and communication skills.
- Ability to prioritize tasks and adapt in a fast-paced environment.
- Attention to detail and commitment to cleanliness standards.
- Ability to work independently while supporting a team environment.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, or pull up to 30–50 pounds as needed.
- Ability to bend, reach, stoop, and perform repetitive motions.
Work Schedule Expectations
- Flexible availability including mornings, evenings, weekends, and holidays as required by operations.
- Shift-based leadership responsibilities aligned with department coverage needs.
BENEFITS
Army Navy Country Club places a strong emphasis on the well-being of its staff, offering comprehensive benefits designed to support a balanced and fulfilling career.
- Group Health, Dental, & Vision Insurance
- Club-Paid Life Insurance
- Voluntary Short-term & Long-term Disability
- Flexible Spending Accounts (Health & Dependent)
- Paid Time Off & Holiday Pay
- Employee Assistance Program
- 401(k) Retirement Program with Matching Contributions
- Complimentary Meals
- Club-sponsored Staff Events
- Five Star Employee Recognition Program
- Employee Appreciation Fund – A holiday gift to employees funded solely from voluntary contributions made by Members of the Club
Army Navy Country Club is an EEO
This job is a civilian position and does not require military service (including commission and enlistment)
Salary : $19