What are the responsibilities and job description for the Capacity Sales Representative position at Armstrong Transport Group?
Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Alpharetta, GA, Boise, ID, and Schaumburg, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences. We’re proud to have a diverse community of more than 150 independent agent offices that rely on us to help grow their business and fuel their success. Behind the scenes, our team of over 230 corporate employees provides unwavering support, ensuring that everyone involved in the logistics process receives the care and attention they deserve. Recognized as a US Best Managed Company and a Top Workplace, Armstrong thrives on creating positive experiences and fostering partnerships to help grow careers.
We are seeking a Capacity Sales Representative to support our Account Executive team. This individual will be responsible for providing assistance through maintaining developed business relationships. Responsibilities will include: negotiating rates and schedules, working together to implement time and cost-saving innovations, providing technology and data to carriers to ensure all parties are on the same page, and working hand in hand with carriers to provide outstanding service to customers.
Responsibilities:
- Build relationships with customers, agents and other team members
- Research load information
- Report client requests
- Ensure shipping carrier requirements and regulations are met
- Negotiate price and cost of carrier services
- Update service-level reports and provide analysis on results
- Escalate ongoing performance issues to Carrier Relations Manager
Requirements:
- Ability to build strong inter-professional relationships
- Experience working with carriers and operational knowledge in telecommunications
- Experience in analyzing data and communicating information to the appropriate party
- Ability to analyze and prioritize multiple projects and issues at the same time in a fast-paced changing environment
- Previous carrier sales experience highly preferred
- Proficiency in Microsoft Office products
Benefits:
- ATG offers medical, dental, vision, and flexible spending and HSA benefits on the first of the month following the date of hire. Additional benefits include PTO, short- and long-term disability, 401K with 3.5% match
Armstrong Transport Group, LLC is an equal opportunity employer. We do not discriminate in any aspect of employment based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.