What are the responsibilities and job description for the Technical Sales Engineer position at Armstrong International – Intelligent Solutions in Steam, Air and Hot Water?
Vacancy NameTechnical Sales Engineer Vacancy NoVN895 Employment TypeFull-Time ShiftFirst Duration (if temporary) Location CountryUnited States Location StateNew Jersey Location CitySouth Plainfield DescriptionFounded in 1906, Everlasting Valve Company is a manufacturer of industrial valves designed for demanding and severe-service applications.
Our products serve customers across power generation, petroleum refining, chemical processing, cement, mining, bulk material handling, and industrial boiler markets.
Everlasting Valve is recognized for its rotating-disc valve technology, engineered solutions, and commitment to delivering reliable products for challenging operating environments.
The Technical Sales Engineer plays a critical role in driving profitable sales growth, strengthening customer relationships, and delivering engineered valve solutions for demanding industrial applications.
This position serves as a key technical and commercial resource, working directly with customers, sales representatives, engineering, and operations to identify application requirements, develop technically sound solutions, technical documentation and prepare competitive proposals. Key ResponsibilitiesSupport the achievement of company sales, profitability, and market growth objectives through effective technical sales, application support and customer engagement.
Our products serve customers across power generation, petroleum refining, chemical processing, cement, mining, bulk material handling, and industrial boiler markets.
Everlasting Valve is recognized for its rotating-disc valve technology, engineered solutions, and commitment to delivering reliable products for challenging operating environments.
The Technical Sales Engineer plays a critical role in driving profitable sales growth, strengthening customer relationships, and delivering engineered valve solutions for demanding industrial applications.
This position serves as a key technical and commercial resource, working directly with customers, sales representatives, engineering, and operations to identify application requirements, develop technically sound solutions, technical documentation and prepare competitive proposals. Key ResponsibilitiesSupport the achievement of company sales, profitability, and market growth objectives through effective technical sales, application support and customer engagement.
- Serve as a primary technical resource for customers and the sales organization regarding valve selection, performance, configurations, and application suitability.
- Evaluate customer specifications, operating conditions, process requirements, and technical documentation to recommend appropriate valve solutions.
- Provide technical guidance related to valve materials, pressure and temperature ratings, wear resistance, sealing technologies, actuation, and service conditions.
- Collaborate with Engineering to develop and evaluate engineered-to-order valve configurations and application-specific solutions.
- Interpret engineering drawings, specifications, technical data sheets, and customer requirements to ensure accurate product selection.
- Support customer technical inquiries, application troubleshooting, and product performance discussions.
- Identify opportunities to improve product performance, reliability, and service life through application engineering and customer feedback.
- Manage assigned requests for quotation (RFQs) from initial customer inquiry through technical evaluation, quotation preparation, and follow-up.
- Proactively communicate quotation status, technical clarifications, lead times, and other relevant information to customers and internal stakeholders. Key Requirements
- Minimum of an Associate or minimum of 2–3 years technical experience in industrial equipment, engineered products, or related mechanical systems.
- Demonstrated ability to interpret technical specifications and effectively communicate engineering concepts to customers and internal teams.
- Strong analytical, organizational, and customer communication skills.
- Proficiency with Microsoft Office applications, including Excel, Access, Word, Outlook, and PowerPoint.
- Working knowledge of CRM platforms for opportunity management, customer communications, and sales activity tracking.
- Experience with ERP systems, preferably INFOR Visual Manufacturing or a comparable manufacturing ERP platform.
- Ability to utilize digital tools and reporting systems to support quotation management, customer engagement, and sales performance analysis.
- Excellent written and verbal communication skills, including the ability to communicate complex technical information clearly and professionally.
- Ability to manage multiple priorities, technical inquiries, and customer quotations in a fast-paced environment.
- Detail-oriented with a high level of accuracy in technical documentation and commercial communications.
- Ability to work independently while collaborating effectively with cross-functional teams. Education LevelAssociates or equivalent Experience Level2 years Benefits
- Health/Prescription Coverage
- FSA or HSA
- Dental
- Vision
- Life Insurance
- Company-match 401(k) Plan
- Vacation/Sick/Paid Holidays
- All benefits start on date of hire Physical Requirements
- Position operates primarily in a professional office and manufacturing environment.
- Regular use of computers, engineering software, and standard office equipment is required.
- Frequent communication with customers, suppliers, engineering personnel, and internal departments is necessary.
- Occasional visits to manufacturing areas may be required to review products, production processes, and technical requirements.
- May require visits to customer facilities, industrial plants, or field installations where applicable safety procedures must be followed.
- Ability to review engineering drawings, technical documentation, and computer-based information for extended periods.