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Insurance Admin Support

ARMStrong Insurance Services
Itasca, IL Full Time
POSTED ON 9/19/2025 CLOSED ON 9/19/2025

What are the responsibilities and job description for the Insurance Admin Support position at ARMStrong Insurance Services?

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

Job Responsibilities

  • Review MetLife tasks using filtering protocols to verify which balances are eligible for placement with Brown and Joseph.
  • Work MetLife task using multiple client systems to update claim status, claim notes, set new future tasks, release withheld payments, translate letters, and send the original OP letter to the claimant.
  • Send MetLife placement to be audited, then forwarded to Data Entry.
  • Performs Data Entry function for all MetLife Disability placements by pulling data points from legacy systems as well as Catalyst.
  • Assist with releasing MetLife benefits per a collector/client services request.
  • Assist with Voiding checks request per a collector/client services request.

Job Requirements:

  • Positive attitude and willingness to learn
  • Strong attention to detail and the ability to problem-solve complex situations
  • Above-average communication and organizational skills are required. There may be interaction with the client’s employees.
  • Good typing skills are a must. Ability and judgment to apply processes and procedures and to operate varied equipment.
  • Must be self-motivated with the ability to generate imaginative work or ideas that affect simple, routine activities

Compensation and Benefits:

  • Salary is $17-18 per hour (DOE)
  • Minimal cost to the employee for employee health care benefits, including Medical, Dental, Vision and Supplemental insurance coverage
  • Paid Time Off – Employees accrue 18 days in their first year!
  • Paid Holidays – (9) total
  • 401(k) plan with 100% employer match

We look forward to you joining the team!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Salary : $17 - $18

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