Operations Administrative Assistant

Overview
We are seeking a dynamic and highly organized Operations Administrative Assistant to join our team! This vital role ensures the smooth and efficient functioning of daily office operations, providing exceptional administrative support across various departments. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent organizational skills, strong communication abilities, and a proactive attitude. This paid position offers an exciting opportunity to develop your office management expertise while supporting a collaborative and energetic workplace.

Duties

• Inbox Management: Professionally manage and triage multiple email inboxes, ensuring all inquiries are categorized and addressed
• Portal Coordination: Actively monitor and evaluate the client ticketing portal, providing timely updates and maintaining professional communication from ticket opening to resolution.
• Logistics & Receiving: Oversee the receipt of incoming packages and deliveries, ensuring accurate documentation and prompt distribution to the correct departments.
• Digital Tool Proficiency: Utilize Microsoft Office Suite and Google Workspace to draft, format, and collaborate on professional documents, spreadsheets, and presentations.
• Clerical Excellence: Execute core clerical tasks including high-level proofreading, drafting sensitive correspondence, and proactively managing office supply inventory.
• Client Advocacy: Provide excellent customer service by responding promptly to inquiries and supporting client needs with professionalism
• Operational Flow: Coordinate office management activities to ensure a well-organized work environment

Skills

• Communication: Exceptional verbal and written communication skills with a sharp eye for tone, grammar, and professional etiquette.
• Administrative Insight: Proven experience in office management or administrative roles, with a demonstrated ability to anticipate the needs of a team.
• Tech-Savvy: High proficiency in Microsoft Office (Word, Excel, PPT) and Google Workspace, with the ability to quickly learn new client portal software.
• Agility & Multitasking: Superior organizational skills with the "mental gear-shift" required to handle interruptions while maintaining focus on long-term tasks.
• Systems Thinking: A natural aptitude for creating and following operational checklists and workflows to ensure zero-defect performance.

• Join us as an Operations Administrative Assistant and become an essential part of our vibrant team! Your dedication will help us maintain an organized, welcoming environment while supporting our mission to deliver outstanding service. We value proactive individuals who are eager to grow their administrative expertise in a lively workplace.

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance

Work Location: In person

Salary : $40,000