What are the responsibilities and job description for the Licensed Insurance Agent / Customer Service Representative position at Armor Insurance Group LLC?
Armor Insurance Group, a trusted independent agency in Virginia Beach, is hiring a Licensed Insurance Agent / CSR to join our in-office team full-time. This role combines client service and sales—ideal for a licensed insurance professional who thrives in a dynamic, customer-focused environment.
Key Responsibilities:
Service existing clients (policy changes, renewals, billing, claims support)
Quote and bind new business for personal and commercial lines
Build client relationships to identify upsell/cross-sell opportunities
Maintain accurate records in our agency management system
Ensure compliance with carrier and regulatory guidelines
What You Bring:
Active P&C license (Virginia)
2 years insurance agency or related experience
Strong communication, problem-solving & organizational skills
Familiarity with agency management systems & rating platforms
What We Offer:
Base salary uncapped commissions
Health, dental, vision insurance
Paid time off & holidays
Licensing/CE support
Professional growth in a supportive, local team environment
About Us:
Armor Insurance Group is a growing independent agency dedicated to helping Virginia families and businesses protect what matters most. We take pride in delivering personal, dependable service with integrity.
Armor Insurance is an independent insurance agency offering insurance solutions to meet all the insured needs of our clients. We help our clients by educating them on potential risks they may face, and how to manage those risks protecting their income and assets.