What are the responsibilities and job description for the Warehouse Associate position at Armor Animal Health?
Job Purpose and Reporting Structure:
Under the guidance of the Operations Manager, the associate will be responsible for picking, packing, scanning, and receiving orders accurately in correspondence with sales and purchase orders. The work environment is fast-paced and team-oriented, which allows members to flex responsibilities to improve the efficiency of the warehouse at the direction of their direct supervisor.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Process customer orders accurately using computerized shipping software and hand-held scanners.
Coordinate and track shipments via UPS, Spee-Dee, FedEx, and other Less-Than-Truckload (LTL) carriers for final delivery to the customer.
Pick products from the shelves with accuracy and attention to detail, matching expiration dates, quantities, and special customer requests according to the sales order.
Carefully packaging product to be shipped to our customers to ensure safe delivery with minimal damages.
Be a problem solver during the shipping and receiving process, ensuring that discrepancies and issues are reported to the proper authority.
Load and unload trucks, operate manual pallet jacks, and climb ladders safely and efficiently.
Meticulously execute inventory management techniques such as rotating stock, UPC labeling, and ensuring the first-in first-out (FIFO) model is utilized.
LEAN processes Cleaning, organizing, and ensuring the environment maintains safety and health standards.
Contribute to building a quality work environment at the Company by taking initiative, respecting others, and being a team player. Following the policies and procedures in the Company handbook. Using good communication by listening and sharing information to enable others to do their jobs effectively. Use proper language and etiquette, set a good example and treat the customer with respect and appreciation. Exceed Expectations.
Perform regular cycle counts and full physical inventories to maintain accurate inventory levels and report discrepancies to the leadership team.
Marginal Functions
Assist customers with will-call and carryout orders as necessary, proving unparalleled customer service.
Assist with inventory and inventory prep
Pack up returns/repairs to go back to vendors
Stock shelves with newly received product
Other duties as assigned
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Requires a high school diploma with courses in math, computer operations, and customer service procedures. Requires one/two years’ experience in shipping environment.
Language Skills: Ability to read, analyze and interpret pick tickets. Ability to write business correspondence via email. Ability to effectively present information and respond to questions from managers, customers, and other employees.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Must maintain a high level of accuracy and attention to detail.
Other skills and Abilities: Ability to operate a computer, ability to become fork-lift certified, work with minimal supervision, follow directions, and work under pressure. Farm experience and animal health knowledge a plus. Ability to follow directions, prioritize work, manage multiple projects, and work independently.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is regularly required stand and walk for long periods of time; use hands/ fingers to handle or touch objects; reach above shoulders; talk and hear.
The employee must frequently lift and/or move objects up to 25 pounds and occasionally lift and/or move up to 60 pounds up to waist level. Specific vision abilities required by this job include close and distant vision.
Tools/Equipment Used: Forklift, stretch wrap machine, IPOD, Box knife, push cart, hand jack, two wheel cart, tape gun, and computer.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moderate cold/heat conditions. The noise level in the work environment is usually mid-level to loud.
Protective clothing/equipment required: Closed toe shoes, gloves when handling sharp or abrasive objects.
Job Type: Full-time
Monday – Friday 8:00am – 4:30am (Hours may vary depending on workload)
Salary : $20 - $22