Operations Manager

ARMM Logistics Corp (ARMM) is hiring an operations manager for our residential and commercial delivery contract with Amazon. As an operations manager for ARMM, you will have the opportunity to help shape our company as we grow and work with people that take pride in their work and help make ARMM the BEST delivery company in East Texas.

The operations manager is mission critical to the overall success of ARMM. The operations manager will motivate and lead a team of delivery associates using the most cutting-edge technology in the logistics business. ARMM Delivery Associates distribute Amazon packages and smiles to homes, apartments, and businesses in Nacogdoches, Lufkin, and surrounding rural East Texas.

The operations manager is a full-time position and is eligible for:

• Benefits after 60 days
• Paid PTO
• Performance Bonuses

This job is for driven individuals that are willing to work hard and take accountability. As an operations manager you will motivate others, keep the company running, and in the end, accomplish great things!

Shifts will be a 12hr shift (with 2 x 30 min unpaid breaks) for 3 days per week and 8 hours on Wednesday (with 1 x 30 min unpaid break) for a TOTAL of 44 hours per week. The time is from approx. 8:30am to 9:30pm. The workdays will be front half (Sunday to Wednesday) or back half (Wednesday to Saturday) with a rotation of 8:30am to 5pm or 12p to 8:30pm on Wednesdays.

If you feel this position is right for you, please read on...

Requirements

Dispatch Duties:

• Arrive at our distribution facility by the required time to perform numerous daily dispatch duties necessary to motivate and mobilize a fleet of 30 delivery associates for their day of deliveries.

Performance Management:

• Monitor and manage delivery associate performance in alignment with Amazon delivery metrics to drive operational success
• Coach delivery associates on performance improvement through training and other measures
• Consult with owner on DSP Scorecard
• Prepare and submit operational reports through Amazon systems on a daily, weekly, and monthly basis

Human Resources:

• Handle application intake, interviews, and onboarding for delivery associates
• Manage associate schedules, PTO requests, and timecard accuracy

Fleet Management:

• Manage preventive maintenance planning, recall and repair scheduling, accident intake, inspections, fleet cleanliness, and vehicle procurement

Strategic Planning:

• Develop and implement operational best practices to drive continuous improvement

Miscellaneous Operations:

• Complete at least one delivery route every two weeks
• Perform additional duties as assigned
• Step in to perform all delivery associate duties during emergency situations, including route rescues

Benefits

Qualifications and Skills

• Must be at least 21 to apply
• Must have a Valid US Driver’s License
• Must give consent to check Motor Vehicle Records.
• No at-fault accidents in the past 3-years
• No DUIs
• No points on your record
• Must give consent for drug testing / background checks
• No misdemeanors or felonies for past 7 years
• Experience with larger vehicles like cargo vans is a PLUS
• Must be physically able to handle the walking, lifting, bending and stooping required to perform this job
• Ability to lift and carry 50lbs without assistance
• Cannot have any physical restrictions on lifting, bending, stooping, turning or squatting
• Must be able to work at a quick and even pace
• Being on your feet up to 12 hours per day while walking 3-4 miles per day
• Must be a safe driver and observe all traffic rules and company safety policies
• Must be comfortable driving and working in inclement weather (rain, snow, heat, wind, etc.).
• Must treat everyone with respect and vehicles as their own
• Must be computer literate and able to operate and teach others to operate a Smartphone/GPS device with scanner
• Fluent in English (required) / Fluent in Spanish (a STRONG PLUS)
• Management Experience (some required)
• Customer Service Experience required: Smile and be courteous to all customers
• We operate 361 days a year, which includes weekends and holidays.

Job Type: Full-time includes health insurance, dental insurance and paid vacation.

Hourly Salary (based on experience): $24-26 per hour (with weekly incentive bonuses that change the effective pay to earn up to $28-$30 per hour)

Pay: $24.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• 1.Are you comfortable with the below schedule?

- SUN to WED or WED to SAT
- 3 x 12 hour shifts, SUN to TUE or THU to SAT
- 1 x 8.5 hour shift on WED*

• 2. Which workday schedule are you comfortable with? *
• 3. We require all applicants to be able to perform just how a driver would and lead by example...while not a regular part of the job...it will be part of training. When out on the road, this position is very demanding physically including: (1) getting in and out of a vehicle 150 times per day, (2) going up and down stairs at multiple delivery locations, (3) carrying packages that can be heavy, (4) working in any weather (rain or shine). Do you believe that you will be able to meet the physical requirements of the job? *
• 4. Do you anticipate being able to pass a 4 panel drug screen test?*
• 5. Do you anticipate being able to pass a motor vehicle and background check?*
• 6. Do you believe that you would be able to safely drive extended cab vans without getting into any accidents?*
• 7. Are you comfortable thinking on your feet and problem solving situations as they occur? *
• 8. Do you feel comfortable working in a fast-paced and target focused environment? *
• 9. Do you have good computer skills and the ability to use interactive web tools, spreadsheets, and other applications? *
• 10. Do you have reliable transportation to get to and from the workplace?*
• 11. Please describe any delivery driving experience.*
• 12. Are you fluent in Spanish?*
• 13. Please describe your operations management experience. *
• 14. Where did you find out about this job?*

Work Location: In person

Salary : $24 - $26