What are the responsibilities and job description for the Data Entry/Customer Service position at Armada Corp?
Data Entry/Reception
Job announcement
Organization: Armada Corp
Office Location: Tumwater, WA
Deadline: Applications will be reviewed as received; positions are available until filled.
Wage and Benefits: Armada is looking for Data Entry/Reception; full-time (40 hours per week); hourly nonexempt. Hourly compensation range is minimum wage ($17.13-$17.13* per hour). Following a 90-day “new hire period” subject to applicable waiting periods and premium contributions by the Employee, available benefits include: the company’s 401k plan, Employee/Family medical and dental insurance coverage, Paid Time Off/Sick Leave (accrual is based upon years of employment, with 1 hour per 40 worked earned during the first year of employment and up to 12 hours per month upon 10 years of employment), and 10 days of paid holiday time off (earned after three full consecutive calendar months of employment).
Description: The Data Entry/Reception is responsible for providing clerical support to Armada and maintaining database by entering new and updated debtor account information. Data Entry/Reception are front-facing staff in communicating with consumers, clients and the general public. Following federal, state, and client collection guidelines and laws is mandatory in communication.
Required Qualifications:
- Ability to communicate clearly and effectively, utilizing proper grammar and telephone etiquette.
- Proficiency in keyboarding and computer usage.
- Ability to compute basic math calculations using addition, subtraction, multiplication, division and percentages.
- Ability to work as a team member with a diverse group of people.
- Ability to work independently and possess a drive for success.
- Professional demeanor and presentation.
- Must be proficient in English. Bi-lingual (English-Spanish) preferred.
- Must possess a valid drivers license, have the ability to drive, and have reliable transportation.
Additional Requirements:
- Must successfully pass background check(s).
Preferred qualifications:
- Previous experience in customer service, sales, collections or a related role/field.
- Demonstrated proficiency in administrative tasks.
- A high school diploma, and two to six months of relevant experience.
- Knowledge of 3rd Party disclosure and FDCPA, state collection laws.
- Experience or familiarity with HIPAA rules.
Application Procedure: Submit your complete resume by e-mail to resumes@armadacorp.com.
For additional information regarding this position, please contact David at 360-956-3630 or visit our office at 6101 Capital Blvd SE Ste B, Tumwater WA.
*Subject to Washington State increases.
Armada Corp is an Equal Opportunity Employer
Pay: From $17.13 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Computer: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17