What are the responsibilities and job description for the Senior Field Applications Engineering Silicon position at Arm?
Job ID 2026-17194 Date posted 27/04/2026 Location San Jose, California; Austin, Texas Category Sales
About
Own customer-facing technical execution from silicon evaluation through deployment, accelerating customer time-to-value and production readiness for Arm-based server platforms.
What You’ll Do
$262,700-$355,400 per year
We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About
Own customer-facing technical execution from silicon evaluation through deployment, accelerating customer time-to-value and production readiness for Arm-based server platforms.
What You’ll Do
- Act as the primary technical interface for customers evaluating and deploying server-class Arm silicon.
- Lead product evaluation lifecycle: goal-setting, pre-delivery checks, Day-0 acceptance, execution, remote support, post-eval closeout.
- Run bring-up and debug across board, firmware, kernel/OS, and workload layers.
- Drive Day-0 readiness and acceptance gates (BMC, console, firmware baseline, boot path, diagnostics).
- Triage customer issues, define severity, collect evidence, and handle partner concerns into L2 and L3 Engineering teams.
- Support workload enablement and tuning for cloud-native, AI, and enterprise workloads.
- Review customer design artifacts (architecture assumptions, platform integration, bring-up plans).
- Deliver training and enablement for customer engineering teams and partner operators.
- Translate field feedback into product/roadmap improvements and support content.
- 8 years in FAE, systems engineering, silicon applications engineering, or customer engineering roles.
- Direct hands-on experience with companies building and delivering servers and network infrastructure (e.g., hyperscalers, CSPs, OEM/ODM server vendors, NIC/switch vendors).
- Strong server platform expertise: CPU/memory hierarchy, PCIe, CXL awareness, NUMA fundamentals, firmware/OS bring-up.
- Linux systems solving and performance analysis in data center environments.
- Shown experience supporting customers from pre-sales evaluation through post-silicon deployment.
- Strong customer social skills with ability to explain technical tradeoffs to both engineers and executives.
- BS in EE/CE/CS (MS preferred).
- Experience with large-scale data center networking and server integration (rack/cluster-level).
- Familiarity with board bring-up workflows, diagnostics, and lab instrumentation.
- Prior support of Tier-1 hyperscaler or top enterprise infrastructure programs.
- Multi-region collaboration experience with teams in US, Europe, China, and Japan.
$262,700-$355,400 per year
We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email
Hybrid Working at Arm
Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.
Equal Opportunities at Arm
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $262,700 - $355,400