Event Sales Manager

SUMMARY DESCRIPTION: 

 Arlo Hotels, an independent lifestyle hotel is now actively seeking a dynamic Event Sales Manager.  Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more”…..  

 This position is responsible for driving catering and group event revenue at Arlo Wynwood by proactively generating new business, responding to inbound leads, and maintaining a strong sales pipeline. This role sells the hotel’s unique event spaces and experiences, builds lasting client relationships, collaborates across teams to execute seamless events, and positions Arlo as a top destination within the Miami/Wynwood market.  

RESPONSIBILITIES AND AUTHORITIES: 

•  Consistently build and maintain a strong pipeline to support and achieve established revenue goals. 

• Drive revenue growth by achieving and exceeding sales goals through strategic selling of Arlo Wynwood’s event spaces, culinary experiences, and fully customized meeting and social offerings. 

• Proactively source new business through consistent outbound prospecting across corporate, social, and lifestyle segments including brands, agencies, wedding planners, event producers, and local contacts.  

• Leverage networking opportunities and deep knowledge of the local market to uncover opportunities and position Arlo Wynwood as a go-to destination for events, and gatherings 

• Build and maintain strong, long-term client relationships through thoughtful, consistent communication and a high-touch service approach. 

• Respond to inquiries and RFPs with tailored proposals that highlight Arlo’s unique spaces, culinary offerings, and programming potential 

• Ensure all opportunities are accurately entered, fully detailed, and kept up to date in TripleSeat at all times. 

• Actively contribute to Business Review Meetings by bringing forward new leads, pipeline updates, and market insights.  

•  Support proactive sales efforts through targeted outreach campaigns, research on key accounts, and development of strategic partnerships. 

 SPECIFIC DUTIES:  

• You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third-party partners operating within the hotel 

• Oversee the collective coordination of all event information and resources, and are responsible for account management, sales prospecting and business development. 

• You are a proactive, self-starter who can work well both independently and as part of a team 

• You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike 

• Daily coordination with F&B Managers to ensure a seamless, thoughtful and excellent level of service. 

• Prepare proposals for clients and maintain well-organized event records. 

• Event sales managers build and maintain working relationships with internal and external partners and leverage these relationships to deliver innovative and memorable events. 

• Identifying event logistics and negotiating contracts. 

• Coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery. 

• You are confident, work well under pressure, are able to manage multiple activities simultaneously, and re-prioritize efforts when plans change, or the need arises. 

• Prepare detailed event reports, including sales data worksheets, cost projections and other financial metrics. They analyze and reconcile disparate event details and consolidate the information into actionable event plans. 

• Consistently achieve and exceed individual sales activity and set revenue goals, including proactive and reactive calls, site inspections, client appointments, and networking events.  

• Prepare and be able to speak to market trends with provided resources and from market research 

REQUIREMENTS: 

•  Minimum of two years catering or event sales experience within a hotel, resort or similar hospitality environment 

• Proven track record of achieving revenue goals 

• Strong negotiation, communication, and presentation skills. 

• The ability to build and maintain long-term client relationships. 

• A strategic mindset and the ability to adapt to changing market conditions 

• Must have excellent interpersonal and organizational skills. 

• High energy and excellent customer service and sales skills are especially effective in this position. 

• Efficiently utilize digital sales systems (i.e.: TripleSeat, Social Tables, Delphi, Opera) and conceptual sales processes to achieve individual and team objectives.