What are the responsibilities and job description for the Event Server position at Arlo Hotels?
Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Events Server. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…..
As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners. During events, your responsibilities will include, but are not limited to:
RESPONSIBILITIES AND AUTHORITIES:
As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners. During events, your responsibilities will include, but are not limited to:
RESPONSIBILITIES AND AUTHORITIES:
- Review all Banquet Event Orders (BEOs) to ensure flawless execution of large parties and special events.
- Serving canapes and serving food for all services.
- Taking food and beverage orders with a full knowledge of our menu.
- Bussing and polishing glassware, flatware, and plate ware.
- Assist in the cleaning and storage of any and all event items and event spaces.
- Ability and experience providing exceptional and quality service to high profile celebrity and VIP clientele.
- Assist with the set-up, breakdown & decorations in the event space as needed.
- Assist in the cleaning and storage of any and all event items and event spaces.
- Respond promptly, professionally, and appropriately to guest and staff concerns.
- Maintain a high level of cleanliness and adhere to all sanitary and safety standards.
- Foster a welcoming and pleasant atmosphere for dining and entertainment.
- Anticipate guest needs and consistently exceed service expectations.
- Exhibit dependability by following instructions, responding to management direction, and completing tasks in a timely manner.
- Collaborate effectively with the team while balancing individual responsibilities.
- Take initiative, demonstrate accountability, and clearly communicate with both guests and colleagues to resolve issues.
- Maintain professionalism and composure in a fast-paced environment.
- Accurately relay information regarding orders, allergies, and special requests to the Event Captain, Event Manager, and/or appropriate team members.
- Handle guest complaints with a positive attitude and promptly notify management whenever a guest is dissatisfied.
- Going above and beyond to accommodate requests.
- Minimum 2 years' experience in hospitality, preferably in catering or as a server
- Ability to learn and quickly present menu items
- Ability to carry drinks and glassware on a serving tray
- Ability to partner with a variety of individuals including guests, clients, colleagues and managers
- Superb organization and listening skills.
- Demonstrate reliable attendance and punctuality
- Demonstrate clear written and verbal communication skills
- Able to work in a team environment and welcome feedback and direction
- Capable of standing for prolonged periods of time up to 10 hours
- Lifting and moving venue furniture up to 50 lbs.
- Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects
- A positive and prompt work ethic
- General wine and cocktail knowledge a plus.
Salary : $40