Dental Front Desk Receptionist

Overview
Join our dynamic dental team as a Front Desk Receptionist and be the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will handle a variety of administrative duties, coordinate patient appointments, verify insurance information, and ensure smooth clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this position offers an exciting opportunity to grow your career in dental administration.

Responsibilities

• Greet patients warmly and professionally, providing exceptional customer service at all times
• Manage patient check-in and check-out processes efficiently using dental practice management software such as Eaglesoft or Dentrix
• Schedule appointments accurately while coordinating with clinical staff to optimize daily workflow
• Verify insurance coverage and benefits, including insurance verification for dental and medical plans such as Medicare or Medicaid
• Collect payments, process billing, and perform medical collection activities when necessary
• Maintain accurate and confidential dental records and medical documentation in Electronic Health Record (EHR) systems like Open dental
• Answer multi-line phone systems with professional phone etiquette, addressing patient inquiries promptly and courteously
• Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and other health information management standards
• Assist with office management tasks such as filing, faxing, data entry, and managing dental office supplies

Qualifications

• Proven experience in a dental office or medical administrative support role with strong front desk or receptionist background
• Knowledge of dental terminology, medical terminology, CPT coding, and dental billing practices
• Ability to handle insurance verification processes efficiently and accurately
• Excellent computer skills including proficiency in Microsoft Office Suite and typing skills (including 10-key typing)
• Strong organizational skills with attention to detail for documentation review and office management tasks
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Prior clinic experience or hospital experience is highly desirable
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• Exceptional customer service skills combined with professional phone etiquette and a friendly demeanor

This role is an excellent opportunity for motivated individuals eager to contribute to a supportive healthcare environment. We are committed to fostering your growth while providing the essential administrative support needed for our patients’ well-being. Join us in making a difference one smile at a time!

Pay: $22.00 - $28.00 per hour

Benefits:

• Dental insurance
• Opportunities for advancement
• Paid time off

Language:

• Ukrainian, russian (Preferred)

Work Location: In person

Salary : $22 - $28