What are the responsibilities and job description for the Senior Project Manager position at Arkatechture?
Department: Arkalytics - Services
Location: Remote
Why Work Here?
At Arkatechture, we have a simple shared mission: to build a sustainable organization built upon three pillars: Do something meaningful, With a great team, Earning what you deserve.
We started in 2012 with a passion for data, business, and getting things done. We are a team of data lovers and technical experts who use our skills to help businesses big and small harness, utilize, and optimize their data. As New England’s Data Resource, we are a small company constantly evolving to keep up with changing landscapes in the data world.
We are proud of the community and culture that we’ve created at Arkatechture, and we have no intention of slowing down. We offer a competitive benefits package that includes:
- Open-concept offices in Portland, ME & a flexible work-from-home policy
- An easy-going dress code
- Fresh pots and pops all day in the office (that’s coffee and popcorn!)
- Training & certificate reimbursement
- A competitive benefits package that includes medical, disability, life insurance and optional dental/vision
- 401K Retirement planning with company matching
- Generous paid time off and ten paid holidays
- An annual bonus based on company performance
Job Description
Arkatechture is seeking a Senior Project Manager to join our Delivery & Programs team. In this client-facing role, you will lead Arkalytics implementations from kickoff through go-live, partnering closely with analysts, engineers, system administrators, and cross-functional stakeholders. You will serve as both a trusted advisor to clients and a delivery leader internally, ensuring projects are completed on time, within scope, and with high customer satisfaction.
How to Apply
Please send a cover letter and resume with your application. You must submit both documents to be considered for the position. We’re building a diverse team of people who care about doing meaningful work with great people. If that excites you, apply and let’s start the conversation.
Key Responsibilities
- Own end-to-end delivery of Arkalytics implementations, including project setup, data discovery, productionalization, mapping, testing, and go-live.
- Partner directly with clients to guide them through implementation best practices, set clear expectations, and manage risks.
- Collaborate with technical teams (analysts, engineers, system admins) to define requirements, track progress, and resolve blockers.
- Facilitate client-facing meetings: project kickoffs, status updates, UAT sessions, training and issue resolution.
- Manage detailed project plans, timelines, and reporting in Smartsheet and Jira, ensuring accuracy of scope, effort, and completion tracking.
- Drive adoption of consistent implementation processes, templates, and tools to improve quality and efficiency.
- Communicate effectively with cross-functional stakeholders to ensure smooth handoffs and alignment across the customer journey.
- Identify risks and escalate issues proactively, driving resolution and maintaining strong client relationships.
- Validate and, when needed, challenge technical estimates to ensure project plans remain realistic, achievable, and aligned with client expectations.
- Bachelor’s degree or equivalent experience
- 6 years of project management experience, with at least 2 years in client-facing roles
- Experience working on data-related projects (data warehousing, BI, analytics, ETL/ingestion workflows) and working with technical resources
- Technical literacy with tools such as Snowflake, Tableau, and data pipelines
- Hands-on experience with Smartsheet and Jira (or equivalent)
- Strong facilitation, communication, and stakeholder management skills
- Proven ability to manage multiple concurrent projects in a fast-paced environment
- Experience coordinating cross-functional teams across multiple geographies and time zones
- PMP certification strongly preferred