Office Assistant/Receptionist

Job Summary:

• Provides indirect patient care in the office/clinic setting.
• Checks patient insurance eligibility and collects copay when applicable
• Manages cash drawer for office
• Manages flow of information into the clinic by delegating tasks through the EMR
• Greets and registers patients
• Verifies patient demographic and insurance information
• Performs clerical duties
• Meets and communication needs of the patient/family, office/clinic staff and the medical staff
• Participates in performance improvement activities
• Verifies patient demographic, employment and insurance information
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedures preparation to patients
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
• Photocopies patient schedule sheets each day, scans in patient information as needed, prepares new patient forms for new patients
• Maintains daily patient log
• Collections payments, writes receipts, writes payments in ledger, balances petty cash, deposits cash bag in safe at EOD
• Maintains good working relationship with office/clinic staff members and physicians
• Performs other duties as assigned

Requirements:

• High School diploma or equivalent.
• One year experience in office setting or hospital setting.
• Knowledge of medical terminology.
• Experience with billing and insurance preferred.

Benefits:

• Medical, dental and vision benefits.
• Life Insurance and short-term disability benefits.
• Family & Medical Leave Insurance Program (FAMLI): AVRMC participates in the Colorado FAMLI program, which provides up to 12-16 weeks of paid leave for qualifying life events.
• Identity Theft benefits.
• Accident, Critical Care, and Hospital Indemnity Insurance.
• Gym membership discount.
• Employee Assistant Program through Cigna, New York Life and Principal.
• 401K retirement plan options (immediately available), Employer-matching after 1 year of service.
• Rewards and Recognitions.
• Employee wellness programs.
• Annual salary increase opportunity.
• Cafeteria meal discount.
• Generous paid time off.
• Shift differentials