Flex Support Professional Ft. Smith

Title: Flex Support Professional (FSP) Date Revised: 02/01/2026

Department: Community Living Services

Reports To: Support Coordinator Director
Location: Fort Smith, Arkansas
Shift: Part-Time | Flexible

JOB SUMMARY:

A FlexSupport Professional (FSP) provides direct, person-centered support in various settings, demonstrating exceptional flexibility and adaptability to evolving schedules, locations, and service needs. FSPs are committed to upholding the highest ethical standards and core competencies established by the National Alliance for Direct Support Professionals (NADSP), while leveraging innovative solutions, including technology, to ensure comprehensive and responsive support.

FlexSupport Professional (FSP) focuses on direct, in-person support and routine daily living activities. FSPs leverage technology to offer remote support and flexible scheduling. FSPs' responsibilities include blending traditional in-person support with virtual interventions to ensure comprehensive, person-centered care even without a constant physical presence.

SUPERVISORY RESPONSIBILITIES: This position provides supervision to others: NO

ESSENTIAL JOB FUNCTIONS:

1. FSPs provide flexible, person-centered support across varied settings and schedules, aligning with the individual's goals, personality, and choices.
2. FSPs advocate for self-determination and ensure that all interactions are guided by ethical standards, including confidentiality, justice, equity, and fostering meaningful relationships.
3. FSPs coordinate with FlexSupport Coordinators and other team members to ensure service continuity and maintain thorough, respectful, and confidential documentation of all interactions and support provided.
4. FSPs demonstrate independent problem-solving skills, resourcefulness, and the capacity to work effectively in diverse, dynamic environments. They are expected to adapt quickly to changing circumstances and integrate innovative solutions into their support models, ensuring service delivery remains effective and responsive to individual needs.
5. FSPs assist individuals in developing and maintaining relationships, recognizing the importance of reciprocal connections with family and friends. They support individuals in overcoming barriers to establishing valued relationships and community involvement.
6. FSPs are knowledgeable about crisis prevention, intervention, and resolution techniques, and apply principles and practices consistent with positive behavior support strategies.

SKILLS & ABILITIES:

• Empathy, strong communication, and adherence to ethical standards.
• FSPs need additional competencies in digital communication, technology management, problem-solving, and resourcefulness.
• FSPs are expected to adapt quickly to changing circumstances and integrate innovative solutions into their support models, ensuring effective and responsive service delivery to individual needs.
• Experience: Proven ability to work independently in a rapidly changing environment with relevant experience in direct support.
• Age Requirement: Must be at least 18 years of age.
• Technical Proficiency: Ability to effectively and efficiently use computers or mobile devices for inputting, accessing, modifying, or collecting information.
• Driving: Must have reliable transportation and a valid driver's license. When operating a vehicle, FSPs must maintain a current Arkansas driver's license in accordance with agency requirements and drive safely and courteously.

EDUCATION & CERTIFICATIONS :

• Education: High school diploma or GED equivalent.

AN EQUAL OPPORTUNITY EMPLOYER:

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.