Social Content Creator

Position Title:     Social Content Designer

Reports To:         Chief Communications Officer   

Status:               Salaried, Non-Exempt

Updated:             September 23, 2026 

 Job Summary:  The Social Content Designer helps bring the Arkansas Museum of Fine Arts brand to life through audience-focused designs for social platforms and various projects. Working from concept through execution, this role creates on-brand social media content, writes compelling captions, moderates social platform engagement, and stays current on platform trends. The Social Content Designer also develops audience-facing materials across digital and print formats. As a highly collaborative role, the Social Content Designer works with the Chief Communications Officer, Creative Director, Communications Director, Designer, and additional department members to steward AMFA’s brand presence.

Key Responsibilities: 

General 

• Arrive on time and ready to work, as scheduled.  

• Maintain an accurate record of time worked using web-based time and attendance system. 

• Work occasional mandatory overtime, as necessary.  

• Work in a professional and cooperative manner with other AMFA associates and employees. 

• Maintain a professional, neat, clean, well-groomed appearance.   

• Assist with other duties as assigned.  

Job Specific 

• Social Media Content Planning, Design, & Management

• Design and produce platform-appropriate content, including graphics and other digital assets.
• Capable of basic videography and editing for social platforms.
• Write and edit captions in AMFA’s voice, adapting messaging for different platforms and audiences.
• Schedule content across all social platforms based on the social content calendar.
• Monitor platform trends to identify relevant opportunities for AMFA.
• Moderate community chats by responding to comments and messages, applying moderation guidelines, and escalating sensitive matters when appropriate.
• Review content performance and use audience insights to strengthen future creative work.
• Maintain monthly analytics report.
• Digital and Print Design
• Design audience-facing materials across digital and print formats while maintaining AMFA’s visual identity and brand standards.
• Adapt, organize, and resize creative assets for various platforms, placements, and audiences.

• Prepare accurate, production-ready files and coordinate revisions, approvals, and delivery.
• Collaborate with the Creative Director and Designer to ensure consistency and quality across projects.

• Additional Marketing, Communications, and Membership Support

Qualifications, Knowledge, Skills, and Abilities 

• Bachelor’s degree or equivalent experience
• 3-5 years of design experience
• Social media experience is required
• Must possess strong interpersonal skills
• Have the flexibility to balance a fast-paced work environment
• Maintain a collaborative mindset to reach project goals
• Stay patient through an iterative revision process and listen to feedback
• Familiar with Microsoft Word and Outlook 
• Proficient in Adobe Creative Suite, specifically Adobe Illustrator, and Canva
• Familiar with project management systems, such as Monday
• Portfolio of relevant work must be submitted

 Working Conditions and Physical Requirements 

• Sitting:  Ability to regularly sit for extended periods (up to five hours) while performing administrative duties, including planning, scheduling, and computer-based work.
• Standing: Ability to regularly stand for prolonged periods (up to five hours) during events, including setup, execution, and breakdown activities.
• Walking: Ability to regularly walk frequently throughout event spaces, offices, and outdoor venues, sometimes over uneven surfaces.
• Climbing Stairs: Ability to regularly ascend and descend stairs multiple times during the workday, as required by event venues and office locations.
• Lifting and Carrying: Ability to occasionally lift, carry, push, and/or pull materials and supplies weighing up to approximately 25–30 pounds, occasionally more with assistance.
• Manual Dexterity: Ability to regularly use hands and fingers for handling materials, operating equipment, and using office tools.
• Computer Use: Ability to regularly use a computer, keyboard, mouse, and standard office software for  design work, communication, and documentation.
• Communication: Ability to regularly communicate effectively and professionally, both verbally and in writing, with staff, vendors, clients, and the public in a variety of environments, including noisy event settings.
• Visual Acuity: Ability to see and read printed and digital materials.

• Hearing Acuity: Ability to hear and understand spoken communication in person and over the phone, including in environments with background noise.

• Mobility and Endurance: Ability to maintain physical stamina and mobility to meet the demands of event schedules, which may include evenings, weekends, and extended hours.
• Work is primarily performed inside the Museum, both in a working office and event spaces.  Primary office space is an open, shared space that comes with occasional interruptions and interactions with team members and visitors.
• Occasionally, but temporarily, exposed to outside weather conditions; occasionally includes rain, snow, ice, sleet, and extreme hot or cold temperatures. 
• Occasionally exposed to noise levels up to eighty-five decibels.

Note:  This job description is intended to outline the general responsibilities and qualifications of the position.  It may be subject to change based on the Museum’s specific needs and policies.