What are the responsibilities and job description for the PBX Operator - Hospital (FTD) position at Arkansas Heart Hospital?
Full Time Job Category: Clerical Shift Type: Days Arkansas Heart Hospital Little Rock, AR
This position is responsible for all switchboard functions of receiving incoming calls, paging and placement of outgoing calls. This position requires exceptional customer service skills in addition to proficiency in PBX functions. Registration job functions are required. Employee must have the ability to work with minimum supervision.
Primary Duties
- Always receives calls promptly and courteously and forwards appropriately.
- Always displays a courteous and professional tone when paging.
- Other assigned duties as directed by supervisor based on demonstrated competency.
Qualifications/Specifications:
- Education: High School graduate or equivalent required.
- Licensure/Certification: None required.
- Experience: Minimum of 3 months experience, healthcare setting preferred.