What are the responsibilities and job description for the Fraud Analyst position at Arkansas Federal Credit Union?
Overview
Working at Arkansas Federal Credit Union
GENERAL DESCRIPTION OF POSITION
The Fraud Analyst I is responsible for detecting, researching, documenting, investigating, and resolving fraud-related events impacting the Credit Union and its members. This position supports fraud operations and dispute resolution activities while utilizing fraud monitoring systems, investigative tools, and established procedures to identify risk, mitigate losses, and provide exceptional member service. Fraud Analyst I supports fraud prevention efforts through timely transaction reviews, alert management, member communication, and adherence to regulatory requirements and departmental procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Strong analytical and investigative skills.• Ability to follow established procedures and regulatory requirements.• Effective verbal and written communication skills.• Ability to manage multiple priorities in a fast-paced environment.• Strong attention to detail and documentation practices.• Ability to work independently while recognizing situations requiring escalation.• Working knowledge of Microsoft Office applications and fraud detection systems.
EDUCATION AND EXPERIENCE
• High school diploma or GED required.• Minimum two years of financial institution, fraud, operations, risk, investigations, or related experience preferred.
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.