Executive Assistant

Overview

Working at Arkansas Federal Credit Union

Executive Assistant

The Executive Assistant provides high‑level administrative and operational support to executive leadership, enabling effective governance, decision‑making, and organizational performance. This role serves as a trusted partner to the Executive Team, Volunteer Officials, and the President/CEO by managing executive operations, coordinating priorities, and handling sensitive information with discretion. The Executive Assistant operates with a high degree of independence, judgment, and professionalism in a fast‑paced, confidential, and mission‑driven environment. This position is required to be in-office.

Who we are…

At Arkansas Federal Credit Union, our Core Purpose is to Be the Difference – for our employees, our members, our communities, and our business partners. Arkansas Federal is seeking enthusiastic, innovative, and well-rounded individuals to build our team. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. Arkansas Federal is proud to be named one of Arkansas’s Best Places to work.

Working at Arkansas Federal…

• NO Weekends!
• Opportunity to make a difference in the lives of our members, team & communities
• Learning and development opportunities
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
• Medical, dental, vision & life insurance
• Long- & short-term disability
• 401(k) with employer match plus additional pension plan at $0 cost to employee
• Tuition reimbursement
• 4 weeks paid time off plus 11 paid holidays in the first year
• Arkansas Federal Credit Union membership

A Day in the Life…

As an Executive Assistant, you will:

• Serve as a strategic administrative partner to executive leadership, supporting executive effectiveness and workflow management.
• Provide administrative and coordination support for executive, board, and committee activities, including preparation, documentation, and follow‑up.
• Support governance, regulatory, and compliance‑related processes in alignment with credit union and regulatory standards.
• Prepare and maintain executive‑level communications, reports, and materials with accuracy and confidentiality.
• Act as a professional liaison between executive leadership and internal and external stakeholders.
• Coordinate executive‑related travel, expense, and administrative processes.
• Maintain organized records in accordance with confidentiality and retention requirements.
• Support special projects and cross‑functional initiatives that advance organizational goals.
• Represent the Executive Team and Arkansas Federal’s values in all interactions.

Required Skills:

• Demonstrate experience handling confidential or sensitive information with discretion.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Flexible team player, willing to adapt and not afraid of challenges.
• Strong time-management skills with the ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
• Excellent interpersonal and customer service skills.
• Strong problem-solving skills.
• Ability to maintain professionalism and provide sound judgement in a high-paced and at times stressful environment.
• An aptitude for learning new software and systems.
• A willingness to jump in and help with whatever needs to be done.
• Demonstrate commitment to Arkansas Federal's purpose to Be the Difference and core values.
• Operate with integrity, discretion, accountability, and sound judgment.
• Build trust and effective working relationships across the organization.
• Deliver service excellence in every interaction.

Education & Experience:

• High School Diploma or GED.
• Minimum 0-2 years of administrative, office, or professional support experience.

Preferrable Skills:

• Experience supporting senior leaders, executives, or governing bodies.
• Experience working in a credit union, financial institution, or regulated environment.
• Familiarity with virtual meeting platforms and collaborative work tools.
• College coursework or degree.
• Certified Administrative Professional (CAP)
  • Preferred for Executive Assistant I / II
  • Required for advancement to Senior Executive Assistant III

Work Environment:

• Primarily office‑based with prolonged computer and desk work.
• Exempt role requiring flexibility beyond standard business hours to support executive and board responsibilities.
• Occasional evening meetings or limited travel may be required.
• Work is performed in an office setting.
• Prolonged period of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to climb stairs.
• Must be able to walk a reasonable distance.

EEO Statement

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.