What are the responsibilities and job description for the Learning & Organizational Development Consultant Associate position at Arkansas Blue Cross and Blue Shield?
To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.
Job Summary
The Learning & Organization Consultant Associate is responsible for serving as a consultant for organization development; leadership consultation and coaching in both career development and performance management; talent pipeline development; learning management and program development; and continual professional development within the Enterprise. The Consultant also becoming a subject matter expert in his/her recognized areas of expertise to relevant business areas.
Requirements
EDUCATION
Bachelor’s degree in Business, Organizational Development/Leadership Development, Human Resources, Education or a related field required.
Experience
Demonstrated experience in one (1) of the following Areas of Expertise (AOE) required: organizational development, workplace learning: training delivery, training management, instructional design, leadership development, talent assessment, or succession planning.
Demonstrated leadership experience required. (project management, coaching, consulting, team lead, etc.) .
Demonstrated Facilitation Skills Preferred.
Project management experience desirable.
Health insurance experience desirable.
Skills
Professional, Academy for Healthcare Management (PAHM) - American Health Insurance Plans (AHIP), Professional in Human Resources (PHR) - HR Certification Institute (HCRI), Senior Professional in Human Resources (SPHR) - Society for Human Resource Management (SHRM)
Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment Type
Regular
ADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Job Summary
The Learning & Organization Consultant Associate is responsible for serving as a consultant for organization development; leadership consultation and coaching in both career development and performance management; talent pipeline development; learning management and program development; and continual professional development within the Enterprise. The Consultant also becoming a subject matter expert in his/her recognized areas of expertise to relevant business areas.
Requirements
EDUCATION
Bachelor’s degree in Business, Organizational Development/Leadership Development, Human Resources, Education or a related field required.
Experience
Demonstrated experience in one (1) of the following Areas of Expertise (AOE) required: organizational development, workplace learning: training delivery, training management, instructional design, leadership development, talent assessment, or succession planning.
Demonstrated leadership experience required. (project management, coaching, consulting, team lead, etc.) .
Demonstrated Facilitation Skills Preferred.
Project management experience desirable.
Health insurance experience desirable.
Skills
- Adult Learning Methodologies
- Business Performance Coaching
- Change Management Training
- Communication Tools
- Competency Mapping
- Curriculum Assessment
- Curriculum Design
- Curriculum Implementation
- Design Training Programs
- Employee Development Assessments
- Experiential Learning
- Facilitative Leadership
- Professional Development Trainings
- Project Management Education
- Training Strategies
- Coaching and Consulting: Participates in the coaching of leaders on developing leadership and coaching skills with focus on performance management, professional development, and team building. Participates in consultation with leaders to assess learning and development needs, identify goals, and create action plans.
- Leadership Development: Working with more senior team members, analyzes, designs, develops, delivers and evaluates leadership development programs.
- Learning Program Management: Under the direction of more senior team members, plans, schedules, promotes, and evaluates learning and development programs, processes and initiatives. Participates in the development of new programs which support the strategic direction of the organization.
- Organizational Development: Participates in the implementation and facilitation of methodologies to strengthen employee abilities and knowledge, increase efficiency, and improve leadership capabilities throughout the organization.
- Performs other duties as assigned.
- Project Management: Plans, oversees and leads learning projects from ideation through to completion.
- Talent Pipeline Development: Participates in the facilitation and supports processes for assessing, identifying and developing organizational talent.
- Workplace Learning Professional Development: Facilitates or participates in the professional development of trainers, developers and other workplace learning professionals within the company. Shares knowledge, experience and resources with other professionals
Professional, Academy for Healthcare Management (PAHM) - American Health Insurance Plans (AHIP), Professional in Human Resources (PHR) - HR Certification Institute (HCRI), Senior Professional in Human Resources (SPHR) - Society for Human Resource Management (SHRM)
Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment Type
Regular
ADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.