What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at ARK?
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Compensation: 15.00 - 16.00 hourly
Qualifications
Compensation: 15.00 - 16.00 hourly
Qualifications
- High school diploma or equivalent required; some college preferred
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Excellent customer service and communication skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Provide exceptional service to all hotel guests during their stay
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages