What are the responsibilities and job description for the Platform/Observability Engineer position at ARK Solutions, Inc.?
Title: Platform/Observability Engineer
Location: - Dover, DE 19904 (Hybrid- 1-2 times/Month)
Hire Type: Contract
Important: The client requires all shortlisted candidates to attend an in-person interview. Please apply only if you can attend the interview onsite.
Job Summary:
Seeking for a highly skilled Platform/Observability Engineer to design, implement, and support enterprise-scale telemetry and automation solutions. This role focuses on building and maintaining OpenTelemetry (OTel) pipelines, developing CI/CD workflows, and enabling infrastructure automation in hybrid cloud and on-prem environments.
The ideal candidate combines strong engineering and operational expertise, with experience in modern DevOps, observability, and GitOps practices. You will work closely with Platform Engineering, Security, and Infrastructure teams to deliver scalable, self-service solutions and ensure the reliability and performance of enterprise systems.
Key responsibilities and required experience include:
Architecting and implementing OpenTelemetry (OTel) pipelines
Infrastructure automation using Ansible as Code
CI/CD pipeline development and operational support
GitHub Actions and GitOps workflows
Log aggregation and telemetry pipeline troubleshooting
Enterprise platform engineering and operational support
Experience working in hybrid cloud/on-prem enterprise environments
Strong documentation and collaboration skills
Experience with building self-service workflows
Preferred technologies/platform exposure:
Grafana Cloud / Grafana Enterprise
OpenTelemetry Collector
Ansible Automation Platform
GitHub Enterprise
Terraform
Zscaler
Linux administration
Azure and/or AWS exposure
Grafana dashboard development and observability engineering
Experience supporting Zscaler-related engineering and integrations
Additional Notes:
This resource will work closely with Platform Engineering, Security, and Infrastructure teams.
The role requires both engineering and operational support capabilities.
Strong troubleshooting and architectural design skills are important.
Public sector or large enterprise experience is preferred.
Required Skills:
Architecting Open Telemetry (OTel) pipelines
Ansible Coding
Terraform
CI/CD pipeline development and operational support
Experience with building self-service workflows
Preferred Skills:
State\Federal Exp.
Azure and/or AWS exposure
Zscaler