Director of Mortgage Sales

About the Role

We are seeking a driven and experienced Mortgage Sales Director to lead and scale our mortgage sales operation. This is a senior leadership position with full ownership of sales performance, team development, and revenue growth. The successful candidate will manage a team of high-performing mortgage advisors and branch managers, with the goal of expanding origination volume, elevating client experience, and building a best-in-class sales culture.

This role is ideal for a proven mortgage sales leader who combines deep industry expertise with the ability to inspire teams and deliver consistent, measurable results.

Key Responsibilities

Sales Leadership & Performance

• Own and drive the company's overall mortgage origination volume targets, with direct accountability to senior leadership and ownership.
• Develop and implement sales strategies to grow market share across existing and new geographies.
• Monitor pipeline health, conversion rates, and advisor productivity, intervening early to course-correct underperformance.
• Set clear, measurable goals for individuals and teams; hold the organization accountable to outcomes.

Team Management & Development

• Directly manage and mentor a team of mortgage advisors, providing coaching, performance feedback, and professional development planning.
• Lead and develop branch managers, helping them grow as leaders and scale their own teams effectively.
• Build a culture of high performance, collaboration, and continuous improvement across all sales channels.
• Oversee hiring, onboarding, and retention of top sales talent in partnership with HR.

Operations & Compliance

• Ensure all sales activity is conducted in full compliance with regulatory requirements (RESPA, TILA, state licensing laws, etc.).
• Collaborate with operations and processing teams to ensure a smooth borrower journey from application to close.
• Champion the use of CRM and sales technology tools to drive efficiency and visibility across the team.
• Report regularly to executive leadership on pipeline, volume, team performance, and strategic initiatives.

Qualifications & Experience

• 8 years of experience in mortgage sales, with at least 3–5 years in a senior sales leadership or director-level role.
• Proven track record of managing and scaling mortgage sales teams and consistently hitting or exceeding volume targets.
• Deep knowledge of residential mortgage products including conforming, jumbo, and non-QM lending.
• Strong understanding of the mortgage origination process, compliance requirements, and secondary market dynamics.
• Active NMLS license (or ability to obtain one promptly upon hire).
• Demonstrated ability to coach, develop, and retain high-performing sales professionals.
• Exceptional communication, negotiation, and relationship-building skills.

Compensation and Benefits

• Base salary: $200,000 – $250,000
• Performance incentive: Basis points (BPs) paid on company-wide closed loan volume
• Comprehensive health, dental, and vision insurance
• 401(k) plan with employer contribution
• Flexible PTO and paid holidays
• P:rofessional Development opportunities

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Ark Mortgage Inc. supports and is committed to equal employment opportunity for all personnel. Ark Mortgage Inc. does not discriminate against applicants or employees because of actual or perceived race, color, religion, creed, national origin, ancestry, citizenship status, alienage, sex/gender, pregnancy, childbirth or related medical condition, sexual orientation, marital status, partnership status, predisposing genetic characteristics, genetic information, protected activity (i.e., opposition to prohibited discrimination or harassment, and participation in proceedings covered by the anti-discrimination statutes), age, uniformed service, veterans status, unemployment status, domestic violence victim status, disability or any other category protected by applicable law.

All employment decisions are made on a non-discriminatory basis and in compliance with applicable federal, state and local laws prohibiting discrimination in employment. Ark Mortgage Inc. also provides reasonable accommodations, including to qualified individuals with known disabilities, who are pregnant or who suffer from a medical condition due to pregnancy or childbirth, upon request or when made aware of such a need, subject to applicable law.