Organizational Change Manager

Title: Organizational Change Management Lead

Duration: 1 year

Work Location: Hybrid. 3-4 days onsite at Baltimore, MD

*** Any visa is fine but candidate must be local to MD

Need candidate’s resume, visa, DL and degree certificates. ***

Note: The candidate must be able to clearly articulate his/her experience or provide specific examples, and that his/her work must be focused on the Public Sector or State government agencies.

Duties/ Responsibilities:

• A proven Change Leader that has results-driven experience in leading large, complex

change initiatives

• Deliver recommended actions to improve and optimize adoption using Data Analytics

and Best Practices

• Credible expertise in applying and implementing OCM disciplines (e.g., change strategy,

sponsor and change advocate development, strategic communications, learning and

development, resistance management, change sustainability) within a regulatory

environment.

• Conduct survey assessment to identify potential risk

• Develop a tailored strategy, training, communication plan

• Develop a set of actionable and targeted change management plans – including

communication plan, sponsor roadmap, coaching plan, training plan, stake holder

analysis and resistance management plan

• Facilitate focus groups to discuss bottlenecks hindering adoption and establish a

mitigation plan

• Provide transitional support by focusing on change stabilization and optimizing results to

ensure long-term success

• Utilize interactive dashboards and reports to visualize and trend adoption metrics

• Measure the success of change and provide lessons learned

• Identify potential personnel risks and anticipated points of resistance, and develop

specific plans to mitigate or address the concerns

• Understand client's organization and change management issues, explain the factors

involved and shape organizational solutions to deliver value to the client

• Conduct organizational change readiness assessments, evaluate results and present

findings in a logical and easy-to-understand manner

• Be an active and visible coach to executive leaders who are change sponsors

• Create and manage measurement systems to track and report on adoption, utilization

and proficiency of individual changes

• Identify resistance and performance gaps, and work to develop and implement corrective

actions

• Help re-align the organization, its people, and their actions with critical businesses

• Develop surveys, newsletters, and other communication materials as needed

• Facilitate project meetings, assign and manage tasks for change activities

Education:

• College Degree in Business Administration, Communication, Organizational or Cultural

Change Management or equivalent business experience

General Experience:

• Minimum of 5 years’ experience related to the successful delivery of change

management work in the disciplines of change management methodology, job/role

design, stakeholder engagement, sponsorship alignment, communication planning,

training/performance support and organizational readiness

• Exceptional written and oral communication skills, able to synthesize information and

tailor communication style and content for a variety of audiences.

• Demonstrated experience conducting meetings and making presentations

• Proactive self-starter; effective in both team settings and as an individual contributor

• Previous experience with large-scale, technology-related change

• Must be a team player and a consistent, dependable performer with an excellent work

ethic, flexible "can- do" attitude, and a results-driven commitment to success

• Strong analytical and critical thinking skills

• Experience using Microsoft Office applications

• Ability to work independently and manage work to a defined schedule

• Comfortable and confident presenting to front line and executives.

Specialized Experience:

• Large scale system deployment experience within a healthcare organization

• Prosci or other Change Management certification a plus