What are the responsibilities and job description for the Field Service Representative - Ankeny, IA 1 position at Arjo?
What moves you?
Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!
Our Total Rewards Programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.
- Total Cash – Base pay (22.50/hr) plus Overtime, On-Call Bonus, and Team Performance Bonus
- Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
- Paid time-off – 15 days of PTO 4 Floating Holidays ( 8 standard) day off on your birthday paid time off to volunteer.
- Paid Training and Development - We support the development and growth of our employees through constant growth opportunities.
This Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes.
This position is based in our Ankeny, IA service center but will involve local driving to and from Des Moines and central-Iowa medical facilities using company vehicles.
Full-Time Shift/Schedule: Monday-Friday / 9:30am-6pm ... plus rotating on-call coverage every other week/weekend. (more on this during interview)
Day-to-Day Functions:
- Prepare medical equipment and documentation for delivery
- Load and unload medical equipment
- Drive 26 foot box truck to make deliveries and pick-ups
- Process delivery and pick-up documentation as required
- Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
- Clean and disinfect medical equipment to Arjo quality standards
- Present highest level of customer etiquette in all patient/customer interactions
Qualifications:
- MUST HAVE a High School diploma or GED
- MUST HAVE a clean driving record (no moving violations in the last 3 years)
- Two(2) years’ experience within service or operations field
- Two(2) years’ experience in front-line customer-service
- Ability to lift up to 30lbs and push/pulling up to 75 pounds
- Ability to drive work truck
- Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment
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About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo visit www.arjo.com