A/V Experience Technician - Full-time

Job Title:          Full-time A/V Experience Technician

Reports To:      Manager of Audio/Visual Experience

FLSA Status:   Non-Exempt

Are you looking for a fun, inspiring place to work? We are looking for you! Arizona Science Center is an exciting, fast-paced, and hands-on environment for our guests and team.

At Arizona Science Center, we take pride in providing the perfect mix of fun, education, and excellent service to our guests of all ages. We are looking for talented, enthusiastic individuals to join our team!

SUMMARY  The Experience Technician is essential in ensuring an optimal experience at Arizona Science Center, and is responsible for using exemplary service and technical skills throughout the Irene P. Flinn Giant Screen Theater, the Dorrance DOME, and the Center’s exhibit galleries. The Experience Technician ensures high quality implementation, maintenance, and troubleshooting of the audio & visual technical components of shows, special events and exhibits at Arizona Science Center to inspire, educate, and engage curious minds and create positive and memorable experiences for Center guests of all ages.

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

ACCOMMODATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Division of duties is approximately 70% Audio-Visual, 20% Theaters-focused, 10% Exhibits-focused, and will include work in a non-standard schedule including evenings and weekends.

Supports all A/V and Theater technical work as needed. Duties include, but are not limited to:

• Works across teams to understand and implement the technical aspects of special events, anticipate non-stated technical needs, and ensures the set-up and operation of various audio/visual equipment, including sound mixers, microphones, stage lights, video projectors, etc.
• Assists with Exhibit/Theatrical lighting throughout the Center, including traveling shows
• Operates projectors and audio equipment to provide scheduled daily shows and special events in Giant Screen Theater.
• Under the direction of management, ensures all equipment in booths and theaters,  are maintained in first class condition at all times through regular maintenance
• Provides troubleshooting for all theater and A/V equipment
• Assists in maintaining storage, organization, and inventory of A/V equipment and Projection supplies

SUPERVISORY RESPONSIBILITIES 

This job has no supervisory responsibilities.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Minimum of two years related experience, education and/or training.  An understanding of Audio/Video equipment, systems, tools, software, and programs is required.

LANGUAGE SKILLS 

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

MATHEMATICAL SKILLS

Ability to work with basic to moderate mathematical concepts, such as

• add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
• statistics, fractions, percentages, ratios, and proportions, and graph development and analyzing. 

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee is required to stand; walk; sit; stoop; kneel; crouch; balance; climb; crawl; reach; and use hands to finger, handle, or feel; to operate, maintain, and/or install equipment;
• Frequently lift and/or move up to 50 pounds;
• Safely operate equipment carts, pallet jacks and scissor lifts;
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;
• This job also requires the use of a computer which will be placed somewhere in the employee’s workspace.  The employee must have the necessary keyboard and computer mouse skills as well as the ability to read a color monitor; 

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate to high and can be affected by the running of the projectors.
• Work is often performed at height.

OTHER QUALIFICATIONS

• Excellent problem solving and hands-on technical troubleshooting abilities
• Understand safety practices applicable to theaters, building and workshop
• Ability to use a variety of hand and power tools
• Ability to use/be trained on use of scissor lift and/or other lift equipment
• Detail-oriented
• Organized
• Able to work efficiently without direct supervision
• Ability to remain calm in stressful situations
• Willingness to work unusual work hours (evenings and weekends required)
• Proficiency in basic computer skills must be demonstrated
• Must be able to lift and carry up to 50 pounds as needed
• Work is performed indoors and outdoors as needed

BENEFITS include but are not limited to, the following: 

• 21 paid days off annually, including holidays, birthdays, and vacation days
• 10 days of accrued sick time
• Medical, Dental, and Vision insurance
• Life and Long-Term Disability Insurance
• Employee Assistance Program
• 401(k) retirement plan
• Professional Development Opportunities
• Family membership to Arizona Science Center and 600 Association of Science and Technology Centers (ASTC)
• Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc.