What are the responsibilities and job description for the IT Solutions Engineer / Analyst I / II | Palo Verde position at Arizona Public Service - APS?
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
IT Solutions Engineer / Analyst I / II | Palo Verde
This role helps keep APS’s critical technology systems running reliably and efficiently by building and supporting software used across the organization. As an IT Solutions Engineer / Analyst II, your work spans modern web applications, backend services, and enterprise databases—ensuring tools perform well from initial design through production support. By delivering stable, high‑quality solutions, this role directly supports APS’s ability to serve customers safely, reliably, and at scale, including the energy that powers homes, businesses, and communities across Arizona.
What Your Day Would Be Like
IT Solutions Engineer / Analyst I | Palo Verde
Organization (ERO) and will be expected to fulfill their obligation as an ERO member.
Any PVNGS employee may be called upon to support a refueling or short-notice outage.
This includes line roles and responsibilities as necessary to execute outage activities.
These are a condition of employment at PVNGS.
Major Accountabilities
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Hybrid Role
Employees in hybrid roles will work both in their home offices and alongside their colleagues at an APS facility or other work location for meaningful in person engagement.
As of January 2025, hybrid-role employees will be asked to work about 40% of their time in person at an APS or other (non-home office) location.
Any PVGS employee may be called upon for random Fitness For Duty Testing (FFD) during scheduled working hours. Employees must report to FFD at Palo Verde as soon as reasonably practicable, but no more than 120 minutes after being notified. Employees who are onsite when notified will have no more than 60 minutes to report after being notified.
Summary
IT Solutions Engineer / Analyst I / II | Palo Verde
This role helps keep APS’s critical technology systems running reliably and efficiently by building and supporting software used across the organization. As an IT Solutions Engineer / Analyst II, your work spans modern web applications, backend services, and enterprise databases—ensuring tools perform well from initial design through production support. By delivering stable, high‑quality solutions, this role directly supports APS’s ability to serve customers safely, reliably, and at scale, including the energy that powers homes, businesses, and communities across Arizona.
What Your Day Would Be Like
- Designing and developing software solutions that improve how teams across APS work and serve customers
- Collaborating with IT partners and business stakeholders to translate needs into reliable, scalable applications
- Supporting application performance and reliability by troubleshooting issues and improving system stability
- Contributing across the full application lifecycle—from design and development through deployment and production support
- Helping modernize and maintain enterprise systems that support critical operations at Palo Verde
- Experience delivering software solutions across the full application stack, including web interfaces, backend services, and databases
- A solid understanding of application performance, reliability, and lifecycle support
- A collaborative problem‑solver who works well with both technical and non‑technical partners
- Someone who values quality, reliability, and thoughtful design in their work
- A professional who takes ownership and follows solutions through from development to production
IT Solutions Engineer / Analyst I | Palo Verde
- Bachelors' degree in Information Technology or related field
- PLUS one (1) year of prior relevant experience or equivalent combination of education and directly related experience.
- Requires basic technical subject matter knowledge within a job area or system
- Bachelors' degree in Information Technology or related field
- PLUS two (2) years of prior relevant experience or equivalent combination of education and directly related experience
- OR (for positions in IT Digital Solutions Delivery) an advanced degree in Data Science, Data/Quantitative/Business Analytics or Economics, Mathematics or Engineering with a focus in Data Science is required.-
- Requires basic technical subject matter knowledge within a job area or system
- Knowledge of programming languages; database management systems; development platforms:
- Experience with full stack development, including modern web frameworks, server-side technologies, and RESTful services.
- Proficiency withOracle and Microsoft SQL Server databases, including stored procedures, query optimization, and schema design.
- Experience withframeworks commonly used for web application development.
- Skills in understanding and explaining moderately technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving moderate problems in own area of work
Organization (ERO) and will be expected to fulfill their obligation as an ERO member.
Any PVNGS employee may be called upon to support a refueling or short-notice outage.
This includes line roles and responsibilities as necessary to execute outage activities.
These are a condition of employment at PVNGS.
Major Accountabilities
- Supports the design, development, modification, and/or configuration support of applications and programs
- Fixes applications to meet functional and technical designs following best practices and development standards and guidelines
- Analyzes, debugs, and resolves defects in applications
- Supports production systems, analyzes and resolves production problems in a timely manner; resolves end user service requests as assigned
- Completes unit test application changes to ensure quality of work; tests new features, enhancements, and defect fixes
- Assists with technical solutions in new implementations
- Complete minor product enhancements and development of reports
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.
Hybrid Role
Employees in hybrid roles will work both in their home offices and alongside their colleagues at an APS facility or other work location for meaningful in person engagement.
As of January 2025, hybrid-role employees will be asked to work about 40% of their time in person at an APS or other (non-home office) location.
Any PVGS employee may be called upon for random Fitness For Duty Testing (FFD) during scheduled working hours. Employees must report to FFD at Palo Verde as soon as reasonably practicable, but no more than 120 minutes after being notified. Employees who are onsite when notified will have no more than 60 minutes to report after being notified.