What are the responsibilities and job description for the Office Manager position at Arizona Oncology Associates?
Facing cancer takes great strength and courage. It also takes an exceptional Office Manager working alongside administrative staff and being a part of our patient’s experience in our clinics.
About Us:
Our mission is to increase access to and advance the delivery of high-quality cancer care in America. As part of US Oncology, one of the nation's largest health care services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease.
Arizona Oncology has been recognized as one of the Top 100 Places to Work in Arizona!
Benefits:
We offer competitive pay and a comprehensive benefit package that includes, 401K Profit Sharing Plan, Critical Care Insurance, Dental Insurance, Health Spending Account, Legal Insurance, Long-Term Care, Medical Insurance, Paid Time Off Plan, Short and Long-Term Disability, Tuition Reimbursement, and Vision Insurance.
To make a difference in someone’s life, you don’t have to be brilliant, rich, beautiful or perfect. You just have to care.
In your job, you will have the ability to make a difference in a patient’s journey by:
- Oversee the daily activities of the business office including patient billing, collections, reimbursement, and computer operations.
- Oversee daily activities of the front office including scheduling, reception, and insurance authorization/verification.
- Implement reimbursement policies and procedures and assists with policy development as appropriate.
- Ensure all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state, and local laws and regulations.
- Direct the preparation of monthly reimbursement and financial reports for the business office.
- Coordinate office procedures between the front office, business office and clinic to ensure smooth information flow and communication.
- Implement systems (both manual and computerized) to support office activities based upon business need.
- Ensure adherence to company Human Resources policy.
- Recruit, hire, and train all business, front office, and support staff.
- Recommend merit increases, promotions, and disciplinary actions.
- Provide assistance and coverage for business and front office functions as needed.
- Oversee daily administrative and office management activities including procurement and storage of office supplies, facilities management, office machines and equipment maintenance.
- Work with vendors and suppliers as needed.
- Maintain storage of all medical records and office files.
- Plan and allocate office space and resources.
- Ensure compliance to company structure, mission statement and policies and procedures, as well as all applicable federal, state and local laws and regulations directing the oversight of medical office procedures.
- Directly supervise all non- clinical office staff including business office, front office and administrative support personnel.
Minimum Qualifications:
- High school diploma or equivalent.
- Preferred minimum seven years of medical office management experience.
What You Bring to the Team:
- Knowledge of managing employees.
- Bachelor’s degree preferred.
- Any relevant experience which demonstrates the minimum knowledge and skills may be substituted for education.
