What are the responsibilities and job description for the Business Intelligence Analyst position at Arizona Department of Health Services?
DEPT OF HEALTH SERVICES
The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership.
Business Intelligence Analyst
Job Location:
Address: 501 N. 24th Street Phoenix, AZ 85008
Posting Details
Salary: $78,295
Grade: 24
Job Summary
The Business Intelligence Analyst is a key member of the Arizona State Hospital's (ASH) Quality Assurance & Performance Improvement (QAPI) team and supports the Hospital's commitment to data-driven decision-making and the advancement of Zero Harm initiatives. This position plans an important role in transforming complex data into meaningful insight that support hospital operations, regulatory reporting, and improvements in patient care and safety. ASU utilizes Tableau and other visual analytics platforms as critical tools for data visualization and strategic analysis. Tableau dashboards are used extensively to answer complex business questions, provide timely and actionable information to Hospital leadership an decision-makers, share analyses with internal and external stakeholders, and support transparency through public-facing reporting. This position works collaboratively with program areas throughout the Hospital to design, develop, and maintain high-quality Tableau dashboards and visual analytics solutions that meet operational and clinical needs. This position performs low to medium complexity analytical tasks across one or more functional areas and applies best practices in data analytics, data governance, and data visualization. Responsibilities include developing Tableau dashboards, ensuring adherence to quality and confidentiality standards, and validating business requirements in partnership with internal and external customers. This position also participates in work planning processes related to the development and maintenance of Tableau dashboards and Tableau Server content to ensure efficient, sustainable reporting structures. The position may assist in designing and delivering end-user training, developing resource materials, and supporting program staff in the effective use of business intelligence tools and enhance decision-making.
Job Duties
Knowledge Of:
Demonstrate continuous effort to improve operations and streamline work processes
A Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, or a related field that works with data analytics. Tableau certification (Certified Associate or Certified Professional) or equivalent training experience is preferred. Ideal candid will have experience working with health, financial, and HR data.
Pre-Employment Requirements
Must possess a valid level one fingerprint clearance card pursuant to A.R.S.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin
Contact Us
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership.
Business Intelligence Analyst
Job Location:
Address: 501 N. 24th Street Phoenix, AZ 85008
Posting Details
Salary: $78,295
Grade: 24
Job Summary
The Business Intelligence Analyst is a key member of the Arizona State Hospital's (ASH) Quality Assurance & Performance Improvement (QAPI) team and supports the Hospital's commitment to data-driven decision-making and the advancement of Zero Harm initiatives. This position plans an important role in transforming complex data into meaningful insight that support hospital operations, regulatory reporting, and improvements in patient care and safety. ASU utilizes Tableau and other visual analytics platforms as critical tools for data visualization and strategic analysis. Tableau dashboards are used extensively to answer complex business questions, provide timely and actionable information to Hospital leadership an decision-makers, share analyses with internal and external stakeholders, and support transparency through public-facing reporting. This position works collaboratively with program areas throughout the Hospital to design, develop, and maintain high-quality Tableau dashboards and visual analytics solutions that meet operational and clinical needs. This position performs low to medium complexity analytical tasks across one or more functional areas and applies best practices in data analytics, data governance, and data visualization. Responsibilities include developing Tableau dashboards, ensuring adherence to quality and confidentiality standards, and validating business requirements in partnership with internal and external customers. This position also participates in work planning processes related to the development and maintenance of Tableau dashboards and Tableau Server content to ensure efficient, sustainable reporting structures. The position may assist in designing and delivering end-user training, developing resource materials, and supporting program staff in the effective use of business intelligence tools and enhance decision-making.
Job Duties
- Works on low to medium complexity tasks within one or more functional areas. Uses Tableau to develop dashboards to assist in analyzing issues, applying best practices in data analytics and visualization, verifying that standards for quality and confidentiality are met.
- Partners with internal and external customers to gather and validate business requirements in support of Tableau dashboard design and functionality.
- Participates in and supports work planning processes for creating and maintaining Tableau dashboards and Tableau server content in an effective and efficient way.
- Assists in designing, developing, and delivering end-user training and associated resource materials for Tableau developers or other agency program staff. May train clients in the use of BI solutions to enhance decision-making capability.
- Researches business issues and assists in designing models that aid in analyzing issues and improve patient safety and Hospital operations.
- Other duties as assigned as related to the position.
Knowledge Of:
- Current Tableau Desktop functionality;
- Business operations, methods, and practices; workflow engineering;
- Strategies and best practices for effective data visualization;
- Applicable laws, rules, policies regarding security, privacy, and management of confidential data;
- Statistical and business analysis.
- IT life-cycle and information system design;
- Qualitative and quantitative techniques for analyzing and measuring program/project efficacy;
- Expertise in developing, maintaining, and interpreting dashboard and reports (i.e., Tableau, Power BI, SQL, Python, etc.)
- Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
- Developing effective Tableau dashboards and providing technical assistance for dashboard development to business partners;
- Effectively utilizing data collection, research, and analysis methodologies;
- Communicating complex information to non-technical audiences;
- Interpreting and evaluating information; oral and written communication
- Developing training materials and documentation for internal and external partners;
- Working with a team to develop and implement policies and procedures;
- Effectively communicating data to both professional and lay audiences;
- Performing analytic functions including workflow and statistical analysis;
- Oral and written communication.
- Collaborate with others throughout the agency to support the use of Tableau to meet program needs;
- Present ideas visually, orally and in writing in a clear, concise manner to partners and stakeholders;
- Plan, organize, and prioritize projects;
- Evaluate information and make recommendations;
- Assess stakeholder and end user information needs;
- Promote the use of business intelligence to make effective business decisions;
- Collaborate with IT/BI and program staff to achieve shared goals;
- Perform analysis and evaluation;
- Engage with diverse audiences and stakeholders;
Demonstrate continuous effort to improve operations and streamline work processes
- Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
A Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, or a related field that works with data analytics. Tableau certification (Certified Associate or Certified Professional) or equivalent training experience is preferred. Ideal candid will have experience working with health, financial, and HR data.
Pre-Employment Requirements
Must possess a valid level one fingerprint clearance card pursuant to A.R.S.
- 36-113.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
− Affordable medical and dental insurance plans
− Paid vacation and sick time
− Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
− 10 paid holidays per year
− Wellness program and plans
− Life insurance
− Short/long-term disability insurance
− Defined retirement plan
− Award winning Infant at Work program
− Credit union membership
− Transit subsidy
− ADHS Student Assistance Pilot Program
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin
Contact Us
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
Salary : $78,295