Infusion MA

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 300 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.

We are a seeking an ambitious, friendly, positive, and compassionate Infusion MA to join our Infusion Team. 

The Infusion Medical Assistant is the clinical assistant to the Infusion Registered Nurse. The Infusion MA will work alongside the Infusion RNs in the Infusion suites to assist AARA’s Infusion patients. The role of an Infusion Medical Assistant within AARA is to assist Infusion RNs by greeting patients, taking vitals and weight, answering patient questions, and preparing them to be seen by the Physician, APC, and Infusion RN for their IV infusion.

RESPONSIBILITIES

• Greet patients and sign in Infusion patients according to established protocols
• Assist Infusion patients to complete all necessary forms and documentation including medical insurance and ensure patient information is accurate including billing information 
• Answer incoming calls and deal with inquiries
• Schedule / Reschedule Infusion patient appointments, if necessary
• Assist with charting and recording infusion vitals/administration
• Perform verbal pre-infusion questionnaire with patient
• Obtain vitals on patient prior to beginning infusion, during infusion and at discontinuation
• Draw labs, if needed
• Administer injections as requested
• Assist with removal/discontinuation of iv
• Maintain sterile environment at all times
• Maintain drug inventory & medical supply stock
• Obtain external medical reports as required by medical professionals 
• Respond and comply to requests for information 
• Ensure Infusion clinical suite area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Other duties as assigned by management

Learn more about AARA on our website at http://azarthritis.com

QUALIFICATIONS

Essential

High School Diploma or equivalent

A high-level dedication to excellent patient care, office teamwork, detail and accuracy are required 

Must have good oral and written communication skills, good computer skills, be flexible and dependable, and be able to multitask in a fast-paced medical office environment 

A Medical Assistant degree or certificate from an accredited facility

Desirable

General clerical experience or knowledge

2-3 years of MA experience working in a clinical setting

NextGen Experience