What are the responsibilities and job description for the Insurance Specialist position at ARI Apartment Management?
ABOUT THE CARROLL COMPANIES
The Carroll Companies was founded over 40 years ago by Roy Carroll. The company has grown into a successful collection of commercial and residential real estate development and property management companies. The combined companies now have over $5 billion in real estate assets and are still family-owned and headquartered in Greensboro NC.
The companies’ real estate efforts include:
- Own and self-manage over 45 luxury apartment communities with over 14,000 apartments.
- Land development, construction, and sales of single-family homes.
- Own and operate over 30 wine and self-storage facilities.
- Own and operate one hotel with four more in development.
- Own and operate Center Pointe, luxury condominium homes.
- Own and develop industrial properties for lease and purchase.
- Commitment to visionary mixed-use projects; pipeline totals more than $500M.
- In-house construction company.
- The geographic footprint includes North and South Carolina, Florida, Tennessee, Texas, and Montana.
POSITION SUMMARY:
The Insurance Specialist will support the organization’s comprehensive insurance and captive program. Reporting to the CFO, this individual will be responsible for the meticulous management of property data, claims coordination, and policy renewals. The ideal candidate possesses a strong detail-oriented mindset and the ability to manage complex data with precision.
RESPONSIBILITIES:
- Maintain exhaustive property and asset schedules, including building values, acreage, age, and construction details across dozens of communities; ensure data is audit-ready for underwriters.
- Assisting the coordination of policy renewals; gather necessary documentation and data points for brokers and carriers to ensure timely and accurate bidding.
- Serve as the primary point of contact for claims efforts, including both external and captive insurance programs; track loss recovery and provide status updates.
- Assisting the administration of the company’s captive insurance program and help identify opportunities for program optimization.
- Review and analyze financial metrics and operational data (cash flow, inventory, breakage, etc.) to identify trends or potential fraudulent behavior.
- Maintain professional working relationships with third-party service providers, including brokers, underwriters, and administrators.
- Execute established policies and procedures to identify and address risks; assisting the implementation of business continuity or recovery measures.
QUALIFICATIONS/REQUIREMENTS
- Bachelor’s degree required. A degree in Risk Management & Insurance, Finance is attractive but not required
- 0–5 years of experience.
- Must demonstrate a strong aptitude for numbers and financial schedules; comfortable managing spreadsheets where accuracy is critical.
- Advanced proficiency in Excel and data management is required.
- Be well-organized and able to evaluate the "fine print" of insurance documents and property values.
- Strong written and spoken communication skills, with the ability to handle private, sensitive, and confidential information appropriately.
- A collaborative, coachable attitude with the desire to develop into a long-term internal expert.