Director, Distribution Center Operations

Job Details

Description

Both strategic and hands-on, this leader ensures the distribution and delivery of Arhaus products; ensuring proper receipt of goods and materials from global partners, shipping to stores and distribution centers, to our 3PL hub providers for delivery to furnish our customers’ homes. 

Key Fundamental Skill Sets For This Role Will Be

• Strategic Leadership:
• Develop and execute distribution strategies that align with the company's goals.
• Monitor industry trends and implement innovative practices to maintain a competitive advantage.
• Operational Excellence:
• Oversee day-to-day operations, ensuring timely and accurate order
• Implement systems and processes to optimize warehouse operations, inventory management, and transportation.
• Set and monitor key performance indicators (KPls) to track efficiency, productivity, and customer satisfaction.
• Make safety as a top priority and creates a safety focused culture.
• Team Management:
• Lead, mentor, and develop distribution managers and teams to achieve operational goals.
• Foster a high-performance culture emphasizing safety, quality, and accountability.
• Budget Management:
• Prepare and manage the distribution budget, ensuring cost controls and achieving financial targets.
• Identify opportunities for cost reduction without compromising service quality.
• Collaboration & Communication:
• Act as a liaison between distribution operations, supply chain, sales, and customer service teams.
• Ensure clear communication and seamless coordination across all departments.
• Regulatory Compliance:
• Ensure compliance with all local, state, and federal regulations related to distribution.
• Maintain safety and quality standards throughout all distribution processes.
• Technology & Process Improvement:
• Drive the adoption of technologies and systems to streamline operations.
• Lead continuous improvement initiatives to enhance efficiency and scalability.
  

Key Competencies

• Strategic Thinking
• Operational Efficiency
• Leadership & Team Development
• Customer Focus
• Financial Acumen
• Innovation and Continuous Improvement
  
  

Qualifications

• Bachelor's degree in supply chain management, Logistics, Business Administration, or relevant experience; Master's degree preferred.
• Minimum of 5 years of progressive leadership experience in distribution, logistics, or supply chain management.
• Strong knowledge of warehouse operations, transportation, and inventory management systems.
• Proven ability to lead and manage large teams in a fast-paced environment
• Experience with budgeting, financial analysis, and cost
• Excellent problem-solving, decision-making, and analytical skills.
• Strong communication and interpersonal skills, with the ability to influence and collaborate effectivel
• Proficiency in supply chain software and technologies, including warehouse management systems (WMS) and enterprise resource planning (ERP) systems.
  
  

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.