What are the responsibilities and job description for the Apartment Leasing Specialist - Hickory, NC position at Argyle Place Apartments?
Leasing Specialist
Join Our Team!
Position Overview
We are seeking a motivated, resident-focused, and personable Leasing Specialist to join our apartment community team. The ideal candidate is passionate about customer service, sales, and creating an exceptional living experience for current and prospective residents.
As Leasing Specialist, your roles and responsibilities will include driving occupancy by showcasing the community, building relationships with prospective residents, following up on leasing leads, and guiding applicants through the application/leasing process. We are looking for someone who is organized, proactive, professional, and committed to helping residents find a place they are proud to call home.
Key Responsibilities
- Leasing & Sales: Respond promptly to leasing inquiries, conduct engaging property tours, highlight community amenities and apartment features, and convert prospective residents into leases.
- Lead Management: Follow up with prospective residents through phone calls, emails, and other communication channels to maintain engagement and maximize leasing opportunities.
- Customer Service: Deliver exceptional customer service by addressing questions, providing accurate information, and creating a positive experience throughout the leasing journey.
- Application Processing: Assist applicants with rental applications, screening requirements, lease preparation, and move-in coordination in accordance with company policies.
- Marketing & Outreach: Support community marketing initiatives, maintain online leasing platforms and listings as assigned, and help generate new leasing traffic.
- Resident Relations: Build positive relationships with current residents, assist with resident questions and concerns, and contribute to resident satisfaction and retention.
- Administrative Duties: Maintain accurate prospect records, track leasing activity, and complete required reports and documentation.
- Model & Property Presentation: Maintain a professional appearance in the leasing office, model apartments, and tour routes to ensure the community is always presented at its best.
- Team Collaboration: Work closely with the community manager and maintenance team to support daily operations and achieve community goals.
- Compliance: Follow fair housing laws, company policies, and all applicable local, state, and federal regulations.
Qualifications
- Previous experience in leasing, sales, hospitality, retail, or customer service preferred.
- Strong verbal and written communication skills.
- A friendly, professional, and customer-focused attitude.
- Ability to build rapport, overcome objections, and confidently present leasing opportunities.
- Strong organizational skills and attention to detail.
- Comfortable using computers, email, and property management software.
- Ability to work independently while contributing to a collaborative team environment.
- Willingness to work a flexible schedule, including weekends as needed.
- Ability to manage multiple priorities in a fast-paced environment.
What We're Looking For
The ideal candidate is energetic, dependable, goal-oriented, and passionate about delivering an outstanding customer experience. He/She will take initiative, follow through on commitments, and understand that successful leasing is about more than filling apartments — it is about building relationships, creating a welcoming community, and helping people find their next home.
Why Join Our Team?
- Opportunity to grow your career in the multifamily housing industry.
- Supportive team environment.
- Opportunities to develop sales, customer service, and property management skills.
- Competitive compensation and potential leasing incentives, where applicable.
Equal Opportunity Employer
We are committed to providing equal employment opportunities and maintaining a workplace that values professionalism, respect, and inclusion. All employment decisions are made in accordance with applicable laws and regulations.
Ready to make a difference in our community? We invite you to apply and become part of a team dedicated to creating an exceptional living experience for our residents.
Pay: $17.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
Work Location: In person
Salary : $17 - $20