Relationship Manager / Senior Client Engagement Manager (Commodity Market Data)

Argus is a fast-growing global B2B media company providing essential information to the energy industry. Argus benchmarks are used globally throughout the energy sector for formula pricing in contracts, as a taxation reference, in investment planning and for a variety of other purposes.

We are currently looking for an outstanding Senior Client Engagement Manager to join our highly successful commercial team. In this role, you will play a vital role in consolidating and developing long-term relationships at all levels of a small number yet highly strategic portfolio of accounts.

While providing on-going support to this strategic account portfolio and delivering a first-class service, your primary focus will be to:

• Protect Argus’ existing revenue by ensuring customers get optimal value from Argus services and relationship
• Encourage the further use of Argus services and products
• Identify, evaluate and execute business opportunities relating to new price assessments and new services and products
• Help shape changes to Argus product line and launches of new offerings in response to the industry’s needs and feedback
• Build the company profile within this strategic customer base, and promote the Argus brand.
  
  

What Will You Be Doing

• Promote, explain and answer all matters concerning Argus, its services and products
• Educate clients on how to maximize the value they receive from a relationship with Argus
• Present Argus’ platforms, analytical tools and applications through demonstrations to clients and partners
• Attend and coordinate marketing presence at conferences, events, and dedicated client events
• Ensure the retention of existing users by delivering first class support and achieving a high customer satisfaction
• Co-ordinate with colleagues across the US and globally.
  
  

Skills And Experience

• Bachelor’s degree required
• Commercial experience: the ideal candidate has worked at a commodity trading floor or had some prior commercial experience in commodities
• Successful track record in key account management with experience or knowledge of data/IP account management preferable
• 10 years of experience building effective interpersonal relationships internally and externally with key influencers and decision-makers
• International experience of working in various cultures across the Americas and globally.
  
  

Attributes

• Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and commercial benefit
• Well-presented, credible, and able to influence senior executives at large and small firms
• Sufficiently mobile and flexible to travel locally and internationally up to 50% of the time as Pandemic restrictions allow
• Empathic communicator, able to see things from the other person's point of view
• Ability to work effectively and collaboratively in a team-oriented environment
• A natural forward planner who critically assesses own performance
• Strong verbal and written communication skills required
• Reliable, tolerant, and determined
• Ethical, fair and of high integrity
  
  

What’s In It For You

Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success.

• Competitive salary with bonus
• Hybrid work model
• Group medical, dental and vision plans
• Company paid short term and long term disability and life insurance plan
• Group 401(k) safe harbor retirement plan with a 6% company match
• 20 vacation days your first year, which increases up to 30 days
• Subsidized gym membership
• Extensive internal and external training
  
  

For more details about the company and to apply please make sure you upload your CV via our website: www.argusmedia.com/en/careers/open-positions

Argus Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact us. This email is provided exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages sent for this purpose will be returned. Messages sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company.

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets.

Headquartered in London with 1,500 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy.

Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.