Care Manager Supervisor

Job Summary:

As a supervisory position, the position of Care Manager Supervisor assumes advanced care management skills.

 Primary responsibility of providing clinical skills and practical experience to a minimum of five (5) assigned care management teams. Under the supervision of the VP, the CMS provides administrative support to the ACCESS Program.

Primary Duties & Responsibilities include, but are not limited to:

• Uphold Argus Community policy and procedures (according to Argus Community's Employee Manual).
• In addition, be familiar with ACCESS Program Policy and Procedures Manual.
• Complete a minimum of (10) supervisory chart reviews per week.
• Follow-up on charts that have been reviewed and discussed with the appropriate care manager within a two-week period.
• Provide Bi-weekly face-to-face supervision to assigned Care Managers.
• Monitor the billing activity for assigned CM's to ensure that minimum requirements are being met and meets Medicaid standards.
• Assist with the training of new staff members.
• Monitor sick, vacation, and personal times for those staff members supervised by the CMS.
• Address disciplinary issues as related to common day-to-day activity of staff members with more serious infractions being brought to the attention of the VP.
• In consultation with the VP, attend appropriate trainings to enhance professional skill development.
• At the request of the VP, represent the agency at community, professional, and/or coalition meetings.
• Meet with the VP on a monthly basis or more if needed for face-to-face supervision.

Qualifications/Criteria:

• Must be able to interface with staff on all levels.
• Meets physical and cognitive requirements to complete assigned tasks with reasonable accommodations being made for individuals with disabilities.
• Ability to travel within the five boroughs of New York City via public transportation and/or automobile.
• Excellent decision making skills.
• Excellent written, verbal and organization skills.
• Must be detailed oriented.
• Bilingual skills in Spanish preferred.
• Knowledge of computers/word processing.

Education: 

• Master's Degree or working towards a Master Degree in Health or Human Services from an accredited school and three (3) years of direct case management experience.

Salary $55,000- $65,000