What are the responsibilities and job description for the SPORTSBOOK SERVER position at Argosy Casino Hotel & Spa Riverside?
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
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WE LOVE OUR WORK.
The successful candidate will demonstrate a commitment to hospitality excellence, guest satisfaction, and adherence to safety and hygiene protocols.
Essential Duties and Responsibilities:
BRING US YOUR BEST.
Qualifications Requirements
To preform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each serve must deliver consistent, top-tier service that creates remarkable dining experiences for guests, exhibit excellent communication, guest service, and interpersonal skills to build rapport with guests. Will demonstrate the ability to multitask, work effectively in a fast-paced environment, posses through knowledge of the food and beverage menus, including specialized items and pairing options. Must pass a written test.
Educations and/or Experience
High school diploma or general education degree (GED); or a minimum of two to three years of related experience and/or training; or equivalent combination of education and experience.
Language and Communication Skills
requires strong interpersonal and communication skills for engaging with guests and staff, product knowledge of menu items and pairings, technical skills for POS systems, and the ability to handle multiple tasks in a fast-paced environment. Other key skills include attention to detail, patience, physical stamina, and basic math skills, while proficiency in English is essential, with additional languages being a plus.
Mathematical Skills
needs basic arithmetic for totaling bills and making change, proficiency with Point-of-Sale (POS) systems for processing orders and payments, and skills in cash handling and currency calculation for accuracy and efficiency.
Reasoning Ability
Reasoning ability for a Gram & Dun server encompasses critical thinking, problem-solving, and sound judgment to manage complex situations, anticipate guest needs, and maintain a high standard of service. This skill goes beyond simply taking orders; it involves making smart decisions quickly and effectively in a demanding, high-end dining environment
Licensing
Must be able to qualify for any and all licenses or permits required by local, state or federal law.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is sometimes very loud.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer